At a Glance
- Tasks: Lead a vibrant pub and grill, ensuring top-notch food, drink, and service.
- Company: Join the iconic Old Course Hotel in St Andrews, a welcoming and characterful venue.
- Benefits: Enjoy free meals, exclusive discounts, wellness perks, and 24/7 support.
- Other info: Full-time role with great career growth opportunities in a dynamic environment.
- Why this job: Take ownership of a busy outlet and create memorable guest experiences.
- Qualifications: Experience in restaurant management and excellent team leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
We are seeking a passionate and driven Manager to lead Ham’s Hame Pub & Grill, one of St Andrews’ most characterful and welcoming venues. This is an exciting opportunity to take full ownership of a busy outlet, delivering exceptional food, drink and service in a relaxed yet refined environment. Nestled beneath the iconic Hamilton Grand, next to the 18th hole of the world’s most famous golf course, Ham’s Hame offers outstanding Scottish cuisine in an informal setting.
As Manager, you will oversee the day‑to‑day operation of the restaurant and bar, ensuring consistently high standards that reflect the Old Course Hotel, inspire and support your team, drive revenue, manage costs, and collaborate with the Food & Beverage leadership team to create memorable guest experiences.
Responsibilities
- Oversee daily operations of Hams Hame, including opening and closing of the bar, managing stock, ordering inventory, managing associates and handling customer inquiries.
- Maintain standards and operating procedures.
- Ensure all service and bar processes are followed, controlling costs.
- Support and coach direct reports effectively, ensuring the highest standard of customer service is provided to all guests.
- Resolve any guest complaints satisfactorily, ensuring all expectations are met and retaining customer loyalty.
- Forecast staffing requirements, ensuring adequate staff volumes.
- Maintain high standards of performance via appraisals and personal development plans, in line with business values and objectives.
- Drive the success of the Food and Beverage Team through identifying continuous improvement areas.
Qualifications
- Proven experience supervising teams within a restaurant environment.
- Excellent team management skills with the ability to motivate associates effectively.
- Familiarity with food safety regulations and culinary practices related to beverage service.
- Exceptional communication skills, both verbal and written, with a focus on customer interaction.
- Ability to work under pressure in a fast‑paced environment while maintaining attention to detail.
- A proactive approach to problem‑solving with strong organisational skills.
Hours
Full time, 40 hours over 5 days.
Salary
Up to £40,000 per annum.
Benefits
- Dine on us – enjoy free meals and refreshments every day in the complimentary staff canteen, including hot meals, salad bar, tea, coffee and soft drinks.
- Exclusive resort perks – generous discounts across the resort, award‑winning restaurants, luxury room stays and the Pro Shop (PGA approved).
- Kohler Group benefits – unlock even more savings with discounts across the Kohler family.
- Wellness, your way – free access to the on‑site Kohler Waters Fitness Centre, fully equipped gym, 20‑metre pool, sauna and hot tub.
- Plan your future – complimentary mortgage consultations.
- Cycle2Work – stay active and save money with our Cycle2Work programme.
- Perkbox – exclusive discounts, rewards and monthly treats in one app.
- Get rewarded – earn rewards on our Global Recognition Platform and refer a friend scheme.
- 24/7 wellbeing support – Employee Assistance Programme available around the clock, offering confidential guidance whenever needed.
Equal Opportunity
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee or worker is discriminated against on the grounds of protected characteristics.
Manager - Hams Hame employer: Sterling Kohler
Join the vibrant team at Ham’s Hame Pub & Grill, where we pride ourselves on creating a welcoming atmosphere and delivering exceptional Scottish cuisine. As a Manager, you will benefit from a supportive work culture that values employee growth, offering comprehensive training and development opportunities, alongside generous perks such as free meals, wellness access, and exclusive discounts across our resort. Located in the heart of St Andrews, beneath the iconic Hamilton Grand, this role not only promises a rewarding career but also the chance to be part of a renowned hospitality experience next to the world-famous Old Course.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Hams Hame
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ham’s Hame for a meal or a drink. Familiarising yourself with the atmosphere and menu will help you connect better during your chat with the hiring team.
✨Tip Number 2
Show off your leadership skills! Be ready to share specific examples of how you've motivated teams in the past. We want to hear about those moments when you turned a tough shift around or inspired your crew to deliver top-notch service.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle common challenges in a busy restaurant environment. Whether it’s managing stock or resolving guest complaints, having a game plan will show us you're ready for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on our radar and shows your enthusiasm for the position.
We think you need these skills to ace Manager - Hams Hame
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading Ham’s Hame and creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV highlights relevant experience in managing teams and delivering exceptional service. We love seeing how your past roles align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Ham’s Hame!
How to prepare for a job interview at Sterling Kohler
✨Know Your Venue
Before the interview, take some time to research Ham’s Hame Pub & Grill. Familiarise yourself with their menu, atmosphere, and customer reviews. This will not only show your genuine interest in the role but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Manager, you'll need to inspire and support your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Highlighting these skills will demonstrate that you're ready to take ownership of the outlet.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as guest complaints or staffing issues. Think of specific scenarios you've faced in previous roles and how you resolved them. This will showcase your problem-solving abilities and your proactive approach to management.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry during the interview. Share what excites you about working in a busy restaurant environment and how you plan to maintain high standards of service. Your passion can set you apart from other candidates.
