At a Glance
- Tasks: Lead and inspire the Conference & Banqueting team to deliver exceptional guest experiences.
- Company: Join the prestigious Old Course Hotel, Golf Resort and Spa with a focus on excellence.
- Benefits: Enjoy free meals, exclusive discounts, wellness access, and fantastic rewards.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team creating memorable events in a luxury setting.
- Qualifications: Experience in luxury hospitality, strong leadership, and a passion for service.
The predicted salary is between 30197 - 30197 € per year.
About the Role
Reporting to the Conference and Banqueting Manager, you are part of the Food and Beverage operational management team and are responsible and accountable for guest experience and providing a service of excellence in all Conference and Banqueting areas across the Old Course Hotel, Golf Resort and Spa.
Responsibilities
- Supporting with the leading, training, and developing the conference & banqueting (C&B) team to deliver outstanding service to guests and clients.
- Supporting on all C&B functions, including planning, execution, and post-event de-brief.
- Collaborating with clients and event coordinators to ensure seamless execution of events.
- Ensuring C&B spaces are set up according to company brand high standards and event specifications.
- Driving innovation in C&B offerings to create memorable experiences for guests.
Qualifications
- Proven experience in a similar role within a luxury hotel or high-end event space.
- Strong leadership and organisational skills with the ability to motivate a team.
- Proven track record of people management responsibilities.
- Exceptional attention to detail and a passion for delivering top‑end service.
- Excellent communication and interpersonal skills.
- Strong commercial acumen.
- Flexibility to work evenings, weekends, and holidays as required.
- Availability to work shifts, including evenings and weekends as per business needs.
Hours
Permanent Full Time, 40hrs per week
Salary
£30,197.35 per annum
Benefits
- Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
- Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop).
- Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
- Wellness, Your Way – Enjoy free access to our on‑site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20‑metre pool, sauna and hot tub. Relax, recharge, repeat.
- Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
- Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
- Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
- Get Rewarded – Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
- 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Supervisor - Conference & Banqueting - (req70916) in London employer: Sterling Kohler
The Old Course Hotel, Golf Resort and Spa is an exceptional employer that prioritises employee well-being and growth. With a vibrant work culture that fosters teamwork and innovation, employees enjoy generous benefits such as free meals, wellness facilities, and exclusive discounts across the resort. This role offers a unique opportunity to develop leadership skills in a luxury environment while contributing to memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Conference & Banqueting - (req70916) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in conference and banqueting. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past events or experiences, bring it along to interviews. Visuals can really help demonstrate your expertise in delivering top-notch service and managing teams.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to the Old Course Hotel or similar venues. Express your interest in working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Supervisor - Conference & Banqueting - (req70916) in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for delivering top-notch service. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for guests.
Highlight Your Leadership Skills:We want to know about your experience in leading and developing teams. Include details about how you've motivated your team in past roles and any training initiatives you've implemented to enhance service quality.
Be Detail-Oriented:Attention to detail is key in the Conference & Banqueting world. Make sure your application is free from typos and clearly structured. Use bullet points to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Sterling Kohler
✨Know Your Venue
Before the interview, take some time to research the Old Course Hotel and its Conference & Banqueting services. Familiarise yourself with their offerings, recent events, and any unique features that set them apart. This will not only show your genuine interest but also help you tailor your responses to align with their brand.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and develop your team to deliver exceptional guest experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in high-pressure situations. Think of specific instances where you've had to manage an event or deal with a difficult client. Outline your thought process and the steps you took to ensure a successful outcome.
✨Emphasise Attention to Detail
In the world of Conference & Banqueting, attention to detail is crucial. Be prepared to discuss how you ensure that every aspect of an event meets high standards. Share examples of how you've implemented processes or checks to maintain quality and enhance guest satisfaction.
