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- Tasks: Support customers with expert advice and solutions via phone and email.
- Company: Join Sterling Kohler, a leader in innovative products.
- Benefits: Enjoy a competitive salary of £26,212 and a comprehensive rewards package.
- Other info: Structured training programme to kickstart your career in customer service.
- Why this job: Be a brand ambassador and make a real difference in customer experiences.
- Qualifications: Confident telephone manner and strong communication skills required.
The predicted salary is between 26212 - 26212 £ per year.
Sterling Kohler in Cheltenham is seeking a full-time Customer Service Representative to support customers with expert advice and solutions across their UK product range.
Responsibilities include:
- Providing support through phone and email
- Identifying customer requirements
- Maintaining a high level of service
The ideal candidate will have:
- A confident telephone manner
- Experience in customer services
- Strong communication skills
A structured training programme will be provided to start the journey.
Benefits include a competitive salary of £26,212 and a total rewards package for health and wellbeing.
Customer Service Specialist: Brand Ambassador & Solutions employer: Sterling Kohler
Contact Detail:
Sterling Kohler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist: Brand Ambassador & Solutions
✨Tip Number 1
First things first, practice your phone skills! Since you'll be chatting with customers over the phone, get comfy with speaking clearly and confidently. Maybe even role-play with a mate to nail that perfect tone.
✨Tip Number 2
Research Sterling Kohler and their products before your interview. Knowing their range will help you answer questions better and show that you're genuinely interested in the role. Plus, it’ll give you some great talking points!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Think of examples from your past experiences where you’ve helped customers find solutions. This will highlight your ability to meet customer needs effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Specialist: Brand Ambassador & Solutions
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've helped customers in the past and how you can bring that expertise to our team.
Be Confident and Clear: Since the role involves a lot of communication, it's important to convey your thoughts clearly. Use a confident tone in your writing, just like you would when speaking on the phone. This will help us see your potential as a Customer Service Specialist.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love it when candidates show they understand what we're looking for and how they fit into our vision at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Sterling Kohler
✨Know the Product Range
Before your interview, take some time to familiarise yourself with Sterling Kohler's product range. Understanding their offerings will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since strong communication skills are key for this position, practice articulating your thoughts clearly. You could even role-play common customer service scenarios with a friend to get comfortable with handling various situations.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past experiences where you successfully resolved customer issues. Highlighting your problem-solving skills and ability to maintain a high level of service will make you stand out.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programme, or growth opportunities. This shows that you're not just interested in the job, but also in how you can grow with them.