At a Glance
- Tasks: Support customers with expert advice and solutions via phone and email.
- Company: Join Sterling Kohler, a leader in innovative products.
- Benefits: Enjoy a competitive salary of £26,212 and a comprehensive rewards package.
- Other info: Structured training programme to kickstart your career in customer service.
- Why this job: Be the voice of a brand and make a difference in customer experiences.
- Qualifications: Confident telephone manner and strong communication skills required.
The predicted salary is between 26212 - 26212 € per year.
Sterling Kohler in Cheltenham is seeking a full-time Customer Service Representative to support customers with expert advice and solutions across their UK product range.
Responsibilities include:
- Providing support through phone and email
- Identifying customer requirements
- Maintaining a high level of service
The ideal candidate will have:
- A confident telephone manner
- Experience in customer services
- Strong communication skills
A structured training programme will be provided to start the journey.
Benefits include a competitive salary of £26,212 and a total rewards package for health and wellbeing.
Customer Service Specialist: Brand Ambassador & Solutions in Cheltenham employer: Sterling Kohler
Sterling Kohler in Cheltenham is an excellent employer, offering a supportive work culture that prioritises employee growth through a structured training programme. With a competitive salary and a comprehensive rewards package focused on health and wellbeing, employees can thrive both personally and professionally while contributing to a brand that values customer satisfaction and expert solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist: Brand Ambassador & Solutions in Cheltenham
✨Tip Number 1
Make sure you research Sterling Kohler and their products before your interview. Knowing the ins and outs of what they offer will help you stand out as a knowledgeable candidate who’s genuinely interested in the role.
✨Tip Number 2
Practice your phone and email communication skills. Since this role involves a lot of customer interaction, being able to convey your thoughts clearly and confidently will show that you’re ready to take on the challenge.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. This will help you demonstrate your experience and problem-solving skills during the interview, making it easier for them to see you in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team at Sterling Kohler.
We think you need these skills to ace Customer Service Specialist: Brand Ambassador & Solutions in Cheltenham
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've helped customers in the past and how you can bring that expertise to our team.
Be Confident and Clear:Since the role involves a lot of communication, it's important to convey your thoughts clearly in your application. Use a confident tone and ensure your writing is easy to read – we love a good communicator!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description. We appreciate when candidates take the time to connect their experiences with what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sterling Kohler
✨Know the Product Range
Before your interview, take some time to familiarise yourself with Sterling Kohler's product range. Understanding their offerings will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since strong communication skills are key for this position, practice articulating your thoughts clearly. You could even role-play common customer service scenarios with a friend to get comfortable with handling various situations.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a challenging issue effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programmes, and what success looks like in this role. This shows you're engaged and serious about the opportunity.
