At a Glance
- Tasks: Lead the Breakfast team to deliver exceptional service and create memorable guest experiences.
- Company: Join the iconic Old Course Hotel, a 5-star resort in the heart of St Andrews.
- Benefits: Enjoy free meals, discounts, wellness perks, and a competitive salary.
- Other info: Access to training opportunities and career progression within a supportive environment.
- Why this job: Be part of a passionate team dedicated to providing top-notch hospitality.
- Qualifications: 1 year of supervisory experience in hospitality and a passion for customer service.
The predicted salary is between 30197 - 30197 £ per year.
All applicants must already have the full right to work in the UK; no sponsorship will be provided for this position.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award‑winning resort centred around active wellbeing and indulgent good times. Part of the Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward‑thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and free fitness access. Our benefits don’t end there, in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, what’s not to love? (All benefits subject to availability)
About the Role
We are looking for a Supervisor to join our Breakfast team at The Old Course Hotel. The Breakfast team strives to provide great food and high levels of service to our guests who choose to start their day off with us. As Supervisor, you will support your team to deliver fast, friendly and reliable service by leading from the front, coaching your team and helping to create a positive and inclusive workplace. This role is ideal for someone with recent supervisory experience in hospitality, or a strong fine dining background who is ready to take the next step into a supervisory position.
Key Responsibilities
- Oversee day‑to‑day operations, including opening/closing procedures
- Ensure POS accuracy and cash handling procedures are followed
- Assist the Manager with sales tracking, reporting, and cost control
- Maintain exceptional cleanliness throughout the service
- Ensure service rituals, grooming standards and guest interactions consistently align with brand guidelines
- Supervise team members during shifts, ensuring roles are clearly executed
- Assist with onboarding and on‑the‑job coaching of new team members to ensure service standards are met
Required Experience & Qualities
- At least 1 year of experience in a supervisory role with front line teams within a similar environment
- Operational knowledge of ordering and stock rotation
- Good communication skills with a focus on great customer service
- Good knowledge of food and safety laws and best practices
- Ability to work under pressure whilst maintaining a positive attitude
- Take pride in personal appearance and hygiene, great grooming
- Self‑motivated and able to use own initiative
Hours
Permanent Full Time, 40 hours over 5 days
Salary
£30,197.35 + tronc
Why You’ll Love Working With Us
- Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee and soft drinks.
- Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award‑winning restaurants, luxury room stays and in our Pro Shop.
- Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
- Wellness, Your Way – Enjoy free access to our on‑site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20‑metre pool, sauna and hot tub.
- Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
- Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
- Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
- Get Rewarded – Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
- 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Breakfast Supervisor - (req71997) employer: Sterling Kohler
The Old Course Hotel, an AA 5 Red star resort in St Andrews, is renowned for its commitment to employee wellbeing and development, making it an exceptional employer. With a strong focus on personalised guest experiences, associates enjoy a vibrant work culture that prioritises recognition and growth opportunities, alongside competitive benefits such as free meals, fitness access, and generous discounts across the resort. Join us to be part of a passionate team dedicated to creating memorable moments in one of Scotland's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Supervisor - (req71997)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Old Course Hotel and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Breakfast Supervisor and be ready to share specific examples.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, especially in hospitality where personal appearance is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Breakfast Supervisor - (req71997)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of charm and authenticity can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application for the Breakfast Supervisor role. Highlight your relevant experience in hospitality and supervisory roles, and connect your skills to what we value at the Old Course Hotel. It shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is a bonus in today’s job market.
How to prepare for a job interview at Sterling Kohler
✨Know the Company
Before your interview, take some time to research the Old Course Hotel and its values. Understand their commitment to guest experiences and how they prioritise their associates. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
Since this role requires supervisory experience, be ready to discuss specific examples from your past roles. Highlight situations where you led a team, handled challenges, or improved service standards. This will demonstrate your capability to lead and coach others effectively.
✨Emphasise Customer Service
The Old Course Hotel prides itself on exceptional guest service. Prepare to share stories that illustrate your commitment to customer satisfaction. Discuss how you've gone above and beyond for guests in previous roles, as this will resonate well with their focus on creating memorable experiences.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly and maintain a professional appearance for your interview. This not only reflects your understanding of grooming standards but also shows that you take the opportunity seriously and are ready to represent the hotel’s brand.
