At a Glance
- Tasks: Lead our vibrant café team, ensuring exceptional guest experiences and seamless service.
- Company: Join the award-winning Old Course Hotel, a 5-star resort in St Andrews.
- Benefits: Enjoy free meals, discounts across the resort, and access to fitness facilities.
- Other info: Access to training opportunities and a supportive leadership team for career growth.
- Why this job: Grow your leadership skills in a dynamic hospitality environment with a passionate team.
- Qualifications: Proven leadership experience and a passion for food and beverage operations.
The predicted salary is between 34866 - 34866 £ per year.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught!
Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time we also offer superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. All benefits subject to availability.
About the Role
An exciting opportunity has become available for an Assistant Manager to join our award winning Food & Beverage team looking after our two Cafes in the resort, Herbs and Kohler Waters Spa Café. As an Assistant Manager within our vibrant café outlets, you will play a pivotal role in delivering an exceptional guest experience, ensuring every visit reflects the warmth, quality, and attention to details synonymous with a five-star resort.
Supporting the Manager, you will take a hands‑on approach to daily operations—leading the team on the floor, coordinating service across restaurant and bar, and maintaining seamless service flow at all times. You will be a visible and inspiring presence, championing high standards, driving team engagement, and ensuring a culture of professionalism and collaboration.
From overseeing reservations and managing guest feedback to supporting training and development, you will help create an environment where both guests and colleagues thrive. This is an exciting opportunity for a passionate hospitality professional to grow their leadership skills while contributing to a dynamic, guest‑focused operation.
Qualifications & Experience
- Proven leadership experience in a similar environment is essential
- A strong understanding of food and beverage operations with a desire to grow and develop in this space
- A confident and collaborative leadership style with the ability to motivate and inspire a team
- Sound knowledge of coffee standards and barista skills
- Calm under pressure with excellent problem‑solving and conflict resolution skills
- Proficiency in POS systems and restaurant booking software
- Exceptional communication and interpersonal skills
- A vibrant, guest‑focused personality with a genuine passion for hospitality
Hours
Permanent Full Time 40hrs over 5 days
Salary
£34,866.56 per annum
Why You’ll Love Working With Us
- Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
- Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop)
- Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
- Wellness, Your Way – Enjoy free access to our on‑site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20‑metre pool, sauna and hot tub. Relax, recharge, repeat.
- Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
- Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
- Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
- Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
- 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Assistant Manager - Cafes employer: Sterling Kohler
The Old Course Hotel, an AA 5 red star resort in St Andrews, is renowned for its commitment to employee wellbeing and development, making it an exceptional employer. With a vibrant work culture that prioritises personal growth, competitive benefits including free meals, fitness access, and generous discounts, associates are celebrated for their contributions and supported in their career journeys. Join us to be part of a passionate team dedicated to delivering unforgettable guest experiences in one of Scotland's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Cafes
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Manager role.
✨Tip Number 3
Show off your personality! The Old Course Hotel values character just as much as skills, so let your vibrant, guest-focused personality shine through. Share stories that highlight your passion for hospitality and how you've made a difference in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate why you’d be a perfect fit for the Assistant Manager role and keep you fresh in their minds.
We think you need these skills to ace Assistant Manager - Cafes
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating memorable guest experiences, as this is what we value most at the Old Course Hotel.
Tailor Your Application:Make sure to customise your application to reflect the qualities and experience mentioned in the job description. We want to see how your background aligns with our vibrant café environment and how you can contribute to our team.
Highlight Leadership Skills:As an Assistant Manager, your leadership skills are crucial. Use your application to showcase examples of how you've motivated and inspired teams in the past. We’re looking for someone who can lead by example and create a positive atmosphere.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Sterling Kohler
✨Know Your Cafes Inside Out
Before the interview, make sure you research Herbs and Kohler Waters Spa Café thoroughly. Understand their menus, special offerings, and what makes them unique. This will show your genuine interest in the role and help you answer questions about how you can enhance the guest experience.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership experience and how you motivate a team. Think of specific examples where you've inspired others or resolved conflicts. The interviewers will want to see that you can lead by example and maintain high standards in a busy environment.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories about memorable guest interactions or experiences that fuel your passion. This will resonate with the interviewers, as they value a vibrant, guest-focused personality.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about how you would handle difficult situations, such as managing guest feedback or ensuring smooth service during peak times. Practising these scenarios will help you respond confidently and effectively.
