At a Glance
- Tasks: Inspire customers to find their perfect home products and deliver top-notch service.
- Company: Join Sterling Home, Scotland's largest family-owned furniture retailer with 50 years of innovation.
- Benefits: Enjoy discounts, gym perks, mental health support, and 30 days of holiday!
- Why this job: Be part of a dynamic team shaping the future of home retail in a supportive environment.
- Qualifications: Retail experience is a plus, but a friendly attitude and strong communication skills are key.
- Other info: Flexible hours available with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Team at Sterling Home in our flagship store, Tillicoultry as a Furniture Sales Associate!
About Us:
At Sterling Home, Scotland's largest family-owned furniture and homewares retailing group, we don’t just stand as market leaders with 50 years of experience; we are pioneers. Our stores reflect a commitment to transforming homes.
The Role:
The role of a Furniture Sales Associate is to inspire and support customers to identify and purchase products they desire, ensuring high levels of customer satisfaction through enriching interactions and excellent sales service.
Responsibilities:
- Provide memorable customer service interactions and increase company growth and revenue through sales
- Manage point of sale processes
- Maintain outstanding store condition and visual merchandising standards
- Assist with sales processes by maintaining a fully stocked store
- Ascertain customer needs, inspire and sell an array of products for the home
- Follow all company policies and procedures
About you!
- Proven work experience in retail sales is desirable but not essential
- Basic understanding of sales principles and customer service practices
- Proficient in English with solid communication and interpersonal skills
- Strong customer service focus
- Friendly, engaging, with a genuine desire to help people
What do we offer?
- Enjoy local gym discounts and up to 6 free face-to-face or telephone counselling sessions to support your mental wellbeing
- Development opportunities to grow with the company
- We offer you the opportunity to boost your pension and secure a brighter future
- Enjoy a generous staff discount of 30% on our products and services & receive countless discounts off high street retailers & entertainment through our SAGE Benefits portal
- Recharge with 30 days of paid holiday, plus the flexibility to purchase additional days for extended adventures!
- Free Parking at every location along with free electric charging points
- Life Assurance: Enjoy free coverage of at least twice your annual salary, up to retirement age
Why join us?
At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You’ll have the opportunity to be part of a dynamic team dedicated to excellence and innovation.
If you’re ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you! Apply now to join our team as a Furniture Sales Associate and embark on a rewarding career journey with Sterling Home.
Sterling Homes is committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people - our mission is to foster positive relationships with colleagues and customers so we can learn & grow together.
Furniture Sales Associate in Tillicoultry employer: Sterling Home
Contact Detail:
Sterling Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Associate in Tillicoultry
✨Tip Number 1
Familiarise yourself with Sterling Home's product range and current promotions. This knowledge will not only help you engage customers effectively but also demonstrate your genuine interest in the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Role-playing different scenarios can help you feel more confident in handling various customer interactions.
✨Tip Number 3
Visit the Sterling Home store in Tillicoultry before applying. Observe how staff interact with customers and take note of the store's layout and merchandising. This will give you valuable insights to discuss in your application.
✨Tip Number 4
Network with current or former employees of Sterling Home, if possible. They can provide insider tips on what the company values in its staff and what to expect during the hiring process.
We think you need these skills to ace Furniture Sales Associate in Tillicoultry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail sales or customer service. Use specific examples that demonstrate your ability to engage with customers and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Sterling Home and how your skills align with their values and mission.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
Highlight Customer Service Experience: If you have previous experience in customer service, make sure to highlight it. Discuss how you’ve successfully handled customer interactions and contributed to a positive shopping experience.
How to prepare for a job interview at Sterling Home
✨Show Your Passion for Customer Service
As a Furniture Sales Associate, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent customer service in the past, and express your genuine desire to help people find the perfect products for their homes.
✨Know the Products
Familiarise yourself with the types of furniture and homewares that Sterling Home offers. Being knowledgeable about the products will not only impress your interviewers but also demonstrate your enthusiasm for the role and the company.
✨Demonstrate Sales Skills
Even if you don't have extensive retail experience, think of situations where you've successfully persuaded someone or sold an idea. Highlight these experiences during your interview to showcase your potential as a sales associate.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities within Sterling Home. This shows your interest in the role and helps you determine if it's the right fit for you.