At a Glance
- Tasks: Provide flooring estimates, handle sales paperwork, and deliver exceptional customer service.
- Company: Dynamic flooring company in Glasgow with a focus on customer satisfaction.
- Benefits: Competitive salary, commission potential, gym discounts, and generous holiday allowance.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Join a vibrant team and help customers find their dream flooring solutions.
- Qualifications: Customer-focused, detail-oriented, and a confident communicator.
The predicted salary is between 27222 - 45000 € per year.
Location: Glasgow, London Road
Salary: £27,222 (plus commission up to £45,000)
Contract: Permanent
Hours: 37.5 per week
Start Date: ASAP
Role Overview
Provide accurate estimates based on measurements from the estimator, handle all sales‑related paperwork, and deliver outstanding customer service through in‑person, phone, and email communication. Support other sales departments as needed and use product knowledge to recommend and upsell additional items, helping customers find the perfect flooring solutions while boosting sales.
Responsibilities
- Provide accurate estimates based on measurements from the estimator.
- Handle all sales‑related paperwork with precision.
- Deliver top‑notch customer service via in‑person, phone, and email.
- Support other sales departments as needed.
- Use product knowledge to recommend and upsell additional items.
Qualifications
- Prioritise customer experience and put their needs first.
- Show meticulous attention to detail, especially for bespoke orders.
- Bring energy and initiative, thriving independently and in a team.
- Reliable, polished, and professional, always arriving with a smile.
- Excellent listener and confident communicator, building trust.
- Think quickly and approach challenges calmly and clearly.
Benefits
- Wellbeing Support: Local gym discounts and up to 6 free face‑to‑face or phone counselling sessions.
- Career Growth: Unlock development opportunities.
- Secure Your Future: Boost your pension.
- Generous Staff Discount: 30% off on products and services, plus exclusive discounts on high‑street brands and entertainment via Boostworks.
- Holiday Recharge: 30 days of paid holiday, with option to purchase more.
- Convenient Perks: Complimentary electric car charging points.
- Life Assurance: Free life cover of at least twice your annual salary, up to retirement age.
Flooring Sales Associate (Full-Time) in Glasgow employer: Sterling Furniture
As a Flooring Sales Associate at our Glasgow location, you will join a dynamic team that prioritises customer experience and fosters a supportive work culture. With generous benefits including career growth opportunities, a robust wellbeing support system, and a 30% staff discount on products, we are committed to ensuring our employees thrive both personally and professionally. Our focus on employee development and a positive work environment makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Flooring Sales Associate (Full-Time) in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror. Focus on how you can upsell flooring solutions and provide excellent customer service, as these are key aspects of the Flooring Sales Associate role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us and ready to take the next step in your career.
We think you need these skills to ace Flooring Sales Associate (Full-Time) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight your experience in delivering top-notch customer service. We love candidates who can put the customer first and show how they’ve gone the extra mile to meet customer needs.
Be Precise with Details:Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate candidates who take the time to present their paperwork accurately, just like you would in the job!
Let Your Personality Shine:We’re looking for someone who brings energy and initiative! Don’t be afraid to let your personality come through in your application. A polished yet friendly tone can help us see how you’d fit into our team.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Sterling Furniture
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the different types of flooring products available. Understand their features, benefits, and potential upsell opportunities. This knowledge will help you answer questions confidently and demonstrate your ability to recommend the best solutions for customers.
✨Practice Your Customer Service Skills
Since this role heavily focuses on customer interaction, think of examples from your past experiences where you provided exceptional service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will show that you prioritise the customer experience.
✨Prepare for Sales Scenarios
Anticipate questions related to sales techniques and scenarios. You might be asked how you would approach a customer looking for flooring options. Practise your responses to showcase your ability to upsell and provide accurate estimates based on customer needs.
✨Show Your Team Spirit
This position requires collaboration with other sales departments, so be prepared to discuss how you work well in a team. Share examples of how you’ve supported colleagues in the past and how you can contribute to a positive team environment while still thriving independently.
