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- Tasks: Inspire customers and guide them to find perfect furniture pieces.
- Company: Join Sterling Home, a family-run business transforming homes for over 50 years.
- Benefits: Enjoy 30% staff discount, career growth opportunities, and wellbeing support.
- Why this job: Be part of an exciting store transformation and create memorable shopping experiences.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Part-time role with flexible hours and a friendly team atmosphere.
Salary: Competitive base salary of £23,810 (based on FT hours), with the potential to earn up to £45k+ OTE
Hours: Part-time (22.5 hours)
Contract: Permanent
Join Our Team at Sterling Home in our flagship store, based in Tillicoultry as a Furniture Sales Associate!
We\’re going through some exciting transformations at our flagship store in Tillicoultry! The store is currently undergoing major renovations, bringing a fresh new look and feel that we\’re incredibly excited to share.
As part of this transformation, we\’re expanding our team and looking for 3 motivated Furniture Sales Associates to help make this new area of the store a huge success. If you\’re passionate about great service and love working in a dynamic retail environment, we’d love to hear from you!
The Role:
The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.
We are looking for someone who:
- Naturally prioritises the customer experience, instinctively putting their needs first
- Demonstrates meticulous attention to detail, essential when handling bespoke orders
- Brings energy and initiative to every task, thriving both independently and in a team
- Reliable, polished, and warmly professional – always arriving with a smile
- Engages with ease – an attentive listener and confident communicator who builds trust with customers and colleagues
- Thinks on their feet, approaching challenges with calm and clarity
Location Tillicoultry Salary £12.21 per hour (OTE up to £45k) Application Deadline Thursday, July 31, 2025 Job Summary
Role: Furniture Sales Associate
Location: Tillicoultry
Salary: Competitive base salary of £23,810 (based on FT hours), with the potential to earn up to £45k+ OTE
Hours: Part-time (22.5 hours)
Contract: Permanent
Start date: ASAP
Join Our Team at Sterling Home in our flagship store, based in Tillicoultry as a Furniture Sales Associate!
We\’re going through some exciting transformations at our flagship store in Tillicoultry! The store is currently undergoing major renovations, bringing a fresh new look and feel that we\’re incredibly excited to share.
As part of this transformation, we\’re expanding our team and looking for 3 motivated Furniture Sales Associates to help make this new area of the store a huge success. If you\’re passionate about great service and love working in a dynamic retail environment, we’d love to hear from you!
The Role:
The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.
We are looking for someone who:
- Naturally prioritises the customer experience, instinctively putting their needs first
- Demonstrates meticulous attention to detail, essential when handling bespoke orders
- Brings energy and initiative to every task, thriving both independently and in a team
- Reliable, polished, and warmly professional – always arriving with a smile
- Engages with ease – an attentive listener and confident communicator who builds trust with customers and colleagues
- Thinks on their feet, approaching challenges with calm and clarity
About us
Our Ambition
For over 50 years, we\’ve been dedicated to furnishing local homes with quality goods, staying true to our family values. Sterling is more than a business—it’s a family, helping generations of families create homes they love. We aim to inspire homemakers with exceptional products, services, and shopping experiences that turn houses into proud homes.
Our Vision
In 1973, George Knowles Snr transformed an old mill in Tillicoultry into Scotland\’s largest and most innovative furniture and homewares showroom. Today, our flagship store continues to lead with a unique shopping experience, blending trusted expertise, cutting-edge trends, and home inspiration. Whether updating a room or redesigning a house, Sterling offers something for every style, space, and budget.
Our Products
Sterling Home stores and our revamped website bring together curated furniture, accessories, flooring, and interior designs, all organized by style to make shopping seamless. From sofas and beds to home accents and flooring, our products are built to last, offering function and uniqueness that allow you to refresh your home with ease.
Our Stores
Our rebranded Sterling Home concept stores offer a modern, striking design with black exteriors, inviting entrances, and inspiring interiors. Inside, room cubes showcase coordinated furniture, accessories, and finishes, creating relatable and stylish displays. Our expert team is ready to assist with designing and styling every aspect of your home, ensuring a personalized, enjoyable shopping experience.
Sterling Home: quality, family, and inspiration under one roof.
Benefits
Here’s what you can look forward to are our new Sterling Home colleague:
- Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
- Career Growth: Unlock development opportunities and grow your career with us.
- Secure Your Future: Boost your pension for a brighter tomorrow.
- Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our SAGE Benefits portal.
- Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
- Convenient Perks: Complimentary electric car charging points.
- Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age.
How to apply & next steps
Excited to be part of our team?
If you\’re ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!
We understand that searching for a new opportunity can be challenging, so we’ve made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome – whether that’s inviting you to a pre-screen interview or letting you know that your experience isn\’t quite the right fit for us at this time.
We are committed to responding to all applications within 7 working days, no matter the outcome.
Our recruitment process is straightforward:
Submit your CV. You’ll be notified whether you’ve made it to the next stage – a pre-screen telephone interview, where we’ll share more details about the role and learn about your experience and what you\’re looking for. If you move forward, the final step is a face-to-face interview with a Store Manager & the Talent Acquisition Manager. This will be your opporunity to shine!
APPLY NOW to join our team as a Furniture Sales Associate and embark on a rewarding career journey with Sterling Home.
At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You\’ll have the opportunity to be part of a dynamic team dedicated to growth, excellence and innovation.
Please note, given the potential for a high volume of applicants, this vacancy may close sooner than expected. To ensure you’re considered for this exciting opportunity, we encourage you to submit your application at your earliest convenience.
Inclusion & Diversity
Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people – our mission is to foster positive relationships with colleagues and customers so we can learn from one another & grow together.
Job Profile Job Profile document
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Furniture Sales Associate (Part-time) employer: Sterling Furniture
Contact Detail:
Sterling Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Associate (Part-time)
✨Tip Number 1
Familiarise yourself with the latest furniture trends and styles. Being knowledgeable about current designs will not only impress your potential employers but also help you connect with customers effectively.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about home decor. This will help you become more confident in discussing products and understanding customer needs.
✨Tip Number 3
Visit the Sterling Home store before your interview to get a feel for the environment and customer interactions. Observing how current associates engage with customers can provide valuable insights into the role.
✨Tip Number 4
Showcase your passion for customer service by sharing personal experiences where you went above and beyond for someone. This will demonstrate your commitment to creating memorable shopping experiences.
We think you need these skills to ace Furniture Sales Associate (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong communication skills and attention to detail, as these are key for a Furniture Sales Associate.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire customers. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to the exciting transformation at Sterling Home.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as being an attentive listener, a confident communicator, and someone who thrives in a team environment. Use bullet points to make these skills stand out.
Show Enthusiasm for the Brand: Demonstrate your knowledge about Sterling Home and its values in your application. Express your excitement about the store's renovations and how you can be a part of creating memorable shopping experiences for customers.
How to prepare for a job interview at Sterling Furniture
✨Show Your Passion for Customer Service
As a Furniture Sales Associate, your primary role is to inspire and assist customers. Make sure to express your enthusiasm for providing excellent service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Attention to Detail
The job requires meticulous attention to detail, especially when handling bespoke orders. Be prepared to discuss specific instances where your attention to detail made a difference, whether in previous jobs or personal projects.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview to showcase your communication skills and ability to connect with customers. Practice common sales scenarios, focusing on listening actively and responding to customer needs.
✨Research Sterling Home's Values
Familiarise yourself with Sterling Home's mission and values before the interview. Understanding their commitment to quality and customer satisfaction will help you align your answers with what they are looking for in a candidate.
