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- Tasks: Inspire customers and guide them to find perfect furniture pieces for their homes.
- Company: Join Sterling Home, a family-run business with over 50 years of experience in quality furnishings.
- Benefits: Enjoy 30% staff discount, career growth opportunities, and wellbeing support including gym discounts.
- Why this job: Be part of a dynamic team that values creativity, customer satisfaction, and personal development.
- Qualifications: No specific qualifications required; just bring your energy, initiative, and a passion for customer service.
- Other info: Flexible application process with quick feedback; apply now to secure your spot!
The predicted salary is between 19800 - 25800 £ per year.
Location Dunfermline Salary £23,809 plus commission (OTE up to £45k) Application Deadline Tuesday, July 29, 2025 Job Summary
Role: Furniture Sales Associate
Location: Dunfermline
Salary: Competitive base salary of £23,810 (based on FT hours), with the potential to earn up to £45k+ OTE
Hours: Full-time 37.5 hours
Contract: Permanent
Start date: ASAP
Join Our Team at Sterling Home in one of our Dunfermline Store, as a Furniture Sales Associate!
The Role:
The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.
We are looking for someone who:
Naturally prioritises the customer experience, instinctively putting their needs first
Demonstrates meticulous attention to detail, essential when handling bespoke orders
Brings energy and initiative to every task, thriving both independently and in a team
Reliable, polished, and warmly professional – always arriving with a smile
Engages with ease – an attentive listener and confident communicator who builds trust with customers and colleagues
Thinks on their feet, approaching challenges with calm and clarity
About us
Our Ambition
For over 50 years, we\’ve been dedicated to furnishing local homes with quality goods, staying true to our family values. Sterling is more than a business—it’s a family, helping generations of families create homes they love. We aim to inspire homemakers with exceptional products, services, and shopping experiences that turn houses into proud homes.
Our Vision
In 1973, George Knowles Snr transformed an old mill in Tillicoultry into Scotland\’s largest and most innovative furniture and homewares showroom. Today, our flagship store continues to lead with a unique shopping experience, blending trusted expertise, cutting-edge trends, and home inspiration. Whether updating a room or redesigning a house, Sterling offers something for every style, space, and budget.
Our Products
Sterling Home stores and our revamped website bring together curated furniture, accessories, flooring, and interior designs, all organized by style to make shopping seamless. From sofas and beds to home accents and flooring, our products are built to last, offering function and uniqueness that allow you to refresh your home with ease.
Our Stores
Our rebranded Sterling Home concept stores offer a modern, striking design with black exteriors, inviting entrances, and inspiring interiors. Inside, room cubes showcase coordinated furniture, accessories, and finishes, creating relatable and stylish displays. Our expert team is ready to assist with designing and styling every aspect of your home, ensuring a personalized, enjoyable shopping experience.
Sterling Home: quality, family, and inspiration under one roof.
Benefits
Here’s what you can look forward to are our new Sterling Home colleague:
Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
Career Growth: Unlock development opportunities and grow your career with us.
Secure Your Future: Boost your pension for a brighter tomorrow.
Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our SAGE Benefits portal.
Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
Convenient Perks: Complimentary electric car charging points.
Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age.
How to apply & next steps
Excited to be part of our team?
If you\’re ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!
We understand that searching for a new opportunity can be challenging, so we’ve made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome – whether that’s inviting you to a pre-screen interview or letting you know that your experience isn\’t quite the right fit for us at this time.
We are committed to responding to all applications within 7 working days, no matter the outcome.
Our recruitment process is straightforward:
Submit your CV.
You’ll be notified whether you’ve made it to the next stage – a pre-screen telephone interview, where we’ll share more details about the role and learn about your experience and what you\’re looking for.
If you move forward, the final step is a face-to-face interview with a Store Manager.
APPLY NOW to join our team as a Furniture Sales Associate and embark on a rewarding career journey with Sterling Home.
At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You\’ll have the opportunity to be part of a dynamic team dedicated to growth, excellence and innovation.
Please note, given the potential for a high volume of applicants, this vacancy may close sooner than expected. To ensure you’re considered for this exciting opportunity, we encourage you to submit your application at your earliest convenience.
Sterling Home
Inclusion & Diversity
Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people – our mission is to foster positive relationships with colleagues and customers so we can learn from one another & grow together.
Job Profile Job Profile document
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Furniture Sales Associate (Full-Time) employer: Sterling Furniture
Contact Detail:
Sterling Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Associate (Full-Time)
✨Tip Number 1
Familiarise yourself with Sterling Home's product range and values. Understanding their commitment to quality and customer satisfaction will help you connect with potential customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations about home decor and furniture. Being able to confidently discuss trends and styles will showcase your expertise and ability to inspire customers.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to build relationships and create memorable experiences will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Since the role requires working closely with colleagues, demonstrating your ability to thrive in a team environment will make you a more attractive candidate.
We think you need these skills to ace Furniture Sales Associate (Full-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you engaged with customers, as this is crucial for a Furniture Sales Associate.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for furniture and home design. Mention how your skills align with the company's values and your enthusiasm for creating memorable shopping experiences.
Showcase Your Communication Skills: In your application, demonstrate your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully built relationships with customers in the past.
Highlight Attention to Detail: Since the role involves handling bespoke orders, mention any experiences where your attention to detail made a difference. This could be in previous jobs or projects where precision was key.
How to prepare for a job interview at Sterling Furniture
✨Know the Products
Familiarise yourself with Sterling Home's range of furniture and accessories. Being able to discuss specific products and their features will show your enthusiasm and knowledge, making you a more appealing candidate.
✨Emphasise Customer Experience
Prepare examples from your past experiences where you prioritised customer satisfaction. Highlight how you built relationships with customers and resolved any issues, as this aligns perfectly with the role's focus on exceptional service.
✨Show Your Team Spirit
Demonstrate your ability to work well in a team by sharing instances where you collaborated with colleagues to achieve a common goal. Sterling Home values teamwork, so showcasing your interpersonal skills will be beneficial.
✨Dress the Part
Arrive at the interview looking polished and professional. First impressions matter, especially in a retail environment where appearance reflects the brand. A smart outfit will convey your seriousness about the role.
