At a Glance
- Tasks: Help customers find their perfect flooring while providing top-notch service and support.
- Company: Forrest Furnishings, a trusted name in quality furniture since 1944.
- Benefits: Enjoy 30% staff discount, career growth opportunities, and generous holiday allowance.
- Why this job: Join a friendly team and make a real difference in customers' homes.
- Qualifications: Customer-focused, detail-oriented, and great at communication.
- Other info: Flexible part-time hours with a supportive work environment.
The predicted salary is between 26812 - 33515 Β£ per year.
Overview
Job Title: Flooring Sales Associate
Location: Forrest Furnishings, Glasgow
Salary: Β£26,812 per annum plus commission (pro-rata)
Contract: Permanent
Hours: 22.5 hours (Tuesday, Wednesday and Sunday 9:30amβ6:00pm)
Start Date: ASAP
About The Role
We offer a wide selection of carpets and flooring products to suit every style and budget. You will be responsible for providing accurate estimates based on measurements from our estimator, handling all sales-related paperwork with precision, and ensuring top-notch customer service through in-person, phone, and email communication. You will also support other sales departments as needed and use your product knowledge to recommend and up-sell additional items, helping customers find the perfect flooring solutions while boosting sales.
We are looking for someone who
- Naturally prioritises the customer experience, instinctively putting their needs first
- Demonstrates meticulous attention to detail, essential when handling bespoke orders
- Brings energy and initiative to every task, thriving both independently and in a team
- Is reliable, polished, and warmly professional β always arriving with a smile
- Engages with ease β an attentive listener and confident communicator who builds trust with customers and colleagues
- Thinks on their feet, approaching challenges with calm and clarity
About Forrest Furnishing
Forrest Furnishing has a long-standing history since 1944, delivering high-quality furniture and service across Scotland. Our showroom space and dedicated team support customers in creating their ideal homes.
Benefits
- Wellbeing Support: Local gym discounts and up to 6 free counselling sessions
- Career Growth: Development opportunities within the company
- Secure Your Future: Enhanced pension provision
- Generous Staff Discount: 30% off products and services, plus exclusive discounts via the SAGE Benefits portal
- Holiday: 30 days of paid holiday, with option to purchase more
- Perks: Complimentary electric car charging points
- Life Assurance: Free life cover of at least twice annual salary up to retirement age
How to apply & next steps
Excited to join our team? Submit your CV. Our hiring managers will contact you to inform you of the outcome and next steps, such as pre-screen interview or further consideration. We aim to respond to all applications within 7 working days.
Recruitment process: Submit CV β pre-screen telephone interview β face-to-face interview with Store Manager. Apply now to join Forrest Furnishings as a Flooring Sales Associate.
Inclusion & Diversity
Forrest Furnishings is committed to an inclusive and respectful environment. We celebrate diversity and foster positive relationships with colleagues and customers.
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Flooring Sales Associate (Part-time) employer: Sterling Furniture
Contact Detail:
Sterling Furniture Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Flooring Sales Associate (Part-time)
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forrest Furnishings. Understand their products and values so you can show them you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers, itβs crucial to demonstrate that you can listen and respond effectively. Try role-playing with a friend to build your confidence.
β¨Tip Number 3
Show off your attention to detail! Bring examples of how you've handled bespoke orders or complex sales situations in the past. This will help you stand out as someone who can manage the specifics that come with flooring sales.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre tech-savvy and ready to embrace the digital side of sales.
We think you need these skills to ace Flooring Sales Associate (Part-time)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Flooring Sales Associate role. Highlight any customer service experience and your ability to handle sales paperwork accurately.
Showcase Your Communication Skills: Since you'll be engaging with customers in various ways, emphasise your communication skills in your application. Use clear and friendly language to demonstrate how you connect with people.
Be Detail-Oriented: Attention to detail is key for this role, especially when dealing with bespoke orders. Mention any past experiences where your meticulous nature made a difference in your work.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and keep track of it during the hiring process. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Sterling Furniture
β¨Know Your Products
Before the interview, take some time to familiarise yourself with the types of carpets and flooring products that Forrest Furnishings offers. Being able to discuss specific products and their benefits will show your enthusiasm and product knowledge, which is crucial for a Flooring Sales Associate.
β¨Customer-Centric Mindset
Prepare examples from your past experiences where you prioritised customer needs and delivered exceptional service. This role requires someone who instinctively puts customers first, so be ready to demonstrate how you've done this in previous jobs or situations.
β¨Attention to Detail
Since the job involves handling bespoke orders and sales paperwork, think of instances where your meticulous attention to detail made a difference. Highlighting your ability to manage details accurately will resonate well with the hiring managers.
β¨Engage and Communicate
Practice your communication skills before the interview. Youβll need to engage with customers confidently, so consider role-playing common sales scenarios with a friend. This will help you articulate your thoughts clearly and build rapport during the interview.