At a Glance
- Tasks: Assist customers in finding their ideal flooring while providing excellent service.
- Company: Join a dynamic team of flooring experts in Edinburgh.
- Benefits: Enjoy competitive pay, commission, and a flexible part-time schedule.
- Why this job: Be part of a vibrant retail environment where your input truly matters.
- Qualifications: No prior experience needed; just bring your passion for customer service!
- Other info: Start ASAP and work 15 hours a week in a supportive team.
The predicted salary is between 16000 - 20000 £ per year.
Job Title: Flooring Sales Associate
Location: Edinburgh
Salary: £26,812 per annum plus commission (pro-rata)
Contract: Permanent
Hours: 15 hours
Start Date: ASAP
We are looking for a motivated Flooring Sales Associate to join our team of flooring experts. If you are passionate about providing excellent service and enjoy working in a dynamic retail environment, we would love to hear from you!
About The Role:
At our store, we offer a wide selection of carpets and flooring products to suit every style and budget. Your responsibilities will include providing accurate estimates based on measurements, handling sales paperwork with precision, and delivering top-notch customer service through in-person, phone, and email interactions. You will also support other sales departments and use your product knowledge to recommend and up-sell items, helping customers find their perfect flooring solutions while increasing sales.
We are looking for someone who:
- Prioritizes the customer experience, putting their needs first
- Demonstrates meticulous attention to detail, especially with bespoke orders
- Brings energy and initiative to every task, thriving both independently and in a team
- Is reliable, polished, and professional, always with a friendly demeanor
- Engages easily—an attentive listener and confident communicator who builds trust
- Thinks quickly and approaches challenges with calmness and clarity
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Flooring Sales Associate (Part-time) employer: Sterling Furniture
Contact Detail:
Sterling Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flooring Sales Associate (Part-time)
✨Tip Number 1
Familiarise yourself with the latest flooring trends and products. Being knowledgeable about different types of flooring, their benefits, and how they suit various customer needs will help you stand out during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock sales scenarios. This will help you refine your communication style and build confidence in handling customer inquiries and objections.
✨Tip Number 3
Showcase your attention to detail by preparing a few examples of how you've successfully managed bespoke orders or complex customer requests in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Tip Number 4
Network with current or former employees in the flooring industry. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Flooring Sales Associate (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you provided excellent customer experiences or worked in a retail environment, particularly in flooring or home improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for flooring and customer service. Mention specific examples of how you've successfully engaged with customers and handled sales processes in the past.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as attention to detail, communication skills, and the ability to work both independently and as part of a team. Use bullet points for clarity.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Let them know why you want to work as a Flooring Sales Associate and how you can contribute to their team.
How to prepare for a job interview at Sterling Furniture
✨Showcase Your Customer Service Skills
As a Flooring Sales Associate, your ability to prioritise customer experience is crucial. Prepare examples of how you've successfully handled customer interactions in the past, demonstrating your attentiveness and problem-solving skills.
✨Demonstrate Attention to Detail
Given the importance of accuracy in estimates and paperwork, be ready to discuss situations where your meticulous nature has made a difference. Highlight any experiences with bespoke orders or complex sales processes.
✨Exhibit Your Product Knowledge
Familiarise yourself with various flooring products and trends before the interview. Being able to discuss different materials and styles will show your enthusiasm for the role and help you connect with the interviewers.
✨Prepare for Teamwork Scenarios
Since the role involves supporting other sales departments, think of examples that showcase your ability to work well in a team. Discuss how you've collaborated with colleagues to achieve common goals or improve customer satisfaction.