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- Tasks: Assist customers in selecting flooring, provide estimates, and handle sales paperwork.
- Company: Join a dynamic retail team focused on exceptional customer service and quality flooring products.
- Benefits: Earn £13.75 per hour plus commission, with opportunities for growth in a supportive environment.
- Why this job: Perfect for those who love helping others and thrive in a fast-paced, energetic setting.
- Qualifications: No specific experience required; just bring your passion for customer service and a positive attitude.
- Other info: Full-time position with 37.5 hours per week, starting ASAP.
The predicted salary is between 25000 - 35000 £ per year.
Job Title: Flooring Sales Associate
Location: Tillicoultry
Salary: £13.75 per hour plus commission
Contract: Permanent
Hours: 37.5 hours
Start Date: ASAP
We are looking for a motivated Flooring Sales Associate to join our existing team of Flooring experts. If you\’re passionate about great service and love working in a dynamic retail environment, we’d love to hear from you!
About The Role:
At our store, we offer a wide selection of carpets and flooring products to suit every style and budget. You\’ll be responsible for providing accurate estimates based on measurements from our estimator, handling all sales-related paperwork with precision, and ensuring top-notch customer service through in-person, phone, and email communication. You\’ll also support other sales departments as needed and use your product knowledge to recommend and up-sell additional items, helping customers find the perfect flooring solutions while boosting sales.
We are looking for someone who:
- Naturally prioritises the customer experience, instinctively putting their needs first
- Demonstrates meticulous attention to detail, essential when handling bespoke orders
- Brings energy and initiative to every task, thriving both independently and in a team
- Is reliable, polished, and warmly professional – always arriving with a smile
- Engages with ease – an attentive listener and confident communicator who builds trust with customers and colleagues
- Thinks on their feet, approaching challenges with calm and clarity
Additional information about the company and benefits is included, but for the purpose of this description, the focus is on the role and candidate qualities.
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Flooring Sales Associate (Full-time) employer: Sterling Furniture
Contact Detail:
Sterling Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flooring Sales Associate (Full-time)
✨Tip Number 1
Familiarise yourself with the latest flooring trends and products. Being knowledgeable about different types of flooring, their benefits, and installation processes will help you engage confidently with customers and demonstrate your expertise.
✨Tip Number 2
Practice your customer service skills by role-playing common sales scenarios with friends or family. This will help you become more comfortable in handling inquiries and objections, ensuring you can provide a top-notch experience to potential customers.
✨Tip Number 3
Network with current employees or professionals in the flooring industry. They can offer valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare specific examples from your past experiences that showcase your attention to detail and customer service skills. Being able to articulate these examples clearly will demonstrate your suitability for the Flooring Sales Associate role.
We think you need these skills to ace Flooring Sales Associate (Full-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated attention to detail and product knowledge, as these are key for the Flooring Sales Associate position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to engage with customers. Mention specific examples of how you've successfully handled sales or provided exceptional service in past roles.
Highlight Relevant Skills: In your application, clearly outline skills that align with the job description, such as communication, teamwork, and problem-solving. Use keywords from the job listing to demonstrate that you understand what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Sterling Furniture
✨Showcase Your Customer Service Skills
Since the role prioritises customer experience, be prepared to share examples of how you've provided excellent service in previous positions. Highlight your ability to listen to customers and address their needs effectively.
✨Demonstrate Attention to Detail
Given the importance of handling bespoke orders, discuss any experiences where your meticulous nature made a difference. This could include managing paperwork or ensuring accuracy in estimates.
✨Exhibit Your Product Knowledge
Familiarise yourself with different types of flooring products and trends. Be ready to discuss how you would recommend and up-sell items based on customer preferences, showcasing your expertise.
✨Prepare for Scenario Questions
Expect questions that assess how you handle challenges or difficult customers. Think of specific scenarios where you remained calm and found solutions, demonstrating your problem-solving skills and initiative.
