At a Glance
- Tasks: Inspire customers to find their perfect furniture while delivering exceptional service.
- Company: Join Sterling Home, a family-run business with over 50 years of experience.
- Benefits: Enjoy a competitive salary, generous discounts, and 30 days of paid holiday.
- Other info: Dynamic work environment with opportunities for career growth and personal development.
- Why this job: Make a real impact by helping families create homes they love.
- Qualifications: Customer-focused, detail-oriented, and a great communicator.
The predicted salary is between 24784 - 45000 £ per year.
Location: Edinburgh
Salary: Competitive base salary of £24,784 (based on FT hours), with the potential to earn up to £45k+ OTE
Hours: Full-time
Contract: Permanent
Start date: ASAP
The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.
We are looking for someone who:
- Naturally prioritises the customer experience, instinctively putting their needs first
- Demonstrates meticulous attention to detail, essential when handling bespoke orders
- Brings energy and initiative to every task, thriving both independently and in a team
- Reliable, polished, and warmly professional - always arriving with a smile
- Engages with ease - an attentive listener and confident communicator who builds trust with customers and colleagues
- Thinks on their feet, approaching challenges with calm and clarity
Benefits:
- Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
- Career Growth: Unlock development opportunities and grow your career with us.
- Secure Your Future: Boost your pension for a brighter tomorrow.
- Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high-street brands and entertainment via our Boostworks Benefits portal.
- Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
- Convenient Perks: Complimentary electric car charging points.
- Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age.
Inclusion & Diversity: Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people – our mission is to foster positive relationships with colleagues and customers so we can learn from one another & grow together.
Furniture Sales Associate in Edinburgh employer: Sterling Furniture
Contact Detail:
Sterling Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Associate in Edinburgh
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Sterling's history, values, and products. This way, you can show genuine enthusiasm and connect your experience with their mission of creating beautiful homes.
✨Tip Number 2
Practice your listening skills! As a Furniture Sales Associate, you'll need to understand customer needs. Try mock interviews with friends or family where you focus on asking questions and really listening to their responses.
✨Tip Number 3
Bring your personality to the table! When you meet the team, let your energy shine through. Share your ideas on how to enhance customer experiences and show that you're ready to contribute to the warm, professional atmosphere at Sterling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sterling family and ready to inspire customers with us!
We think you need these skills to ace Furniture Sales Associate in Edinburgh
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you prioritise the customer experience and how you can create memorable shopping moments.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Mention any experiences where you've successfully handled bespoke orders or complex tasks, as this is key for us at Sterling.
Bring Your Personality: We love a friendly face! Use your application to showcase your personality and communication skills. Share examples of how you've built trust with customers and colleagues in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our family at Sterling.
How to prepare for a job interview at Sterling Furniture
✨Know Your Products
Before the interview, take some time to familiarise yourself with the types of furniture and homewares that Sterling offers. Being able to discuss specific products and their features will show your genuine interest and help you connect with the interviewers.
✨Customer-Centric Mindset
Prepare examples from your past experiences where you prioritised customer satisfaction. Think about how you handled challenging situations or went the extra mile for a customer. This will demonstrate your alignment with Sterling's values of exceptional service.
✨Show Your Personality
Sterling is looking for someone who is polished yet warm. Practice conveying your personality in a professional manner. Smile, maintain eye contact, and engage in active listening during the interview to build rapport with your interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows your enthusiasm for the role and helps you determine if Sterling is the right fit for you.