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- Tasks: Guide residents and families with empathy, building trust and connections.
- Company: Respected luxury healthcare provider in Dorset with a people-first approach.
- Benefits: Competitive salary, performance incentives, ongoing training, and wellbeing support.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: Experience in customer support or advisory roles, excellent communication skills.
- Other info: Inclusive culture with clear opportunities for progression.
The predicted salary is between 36000 - 60000 £ per year.
Do you thrive on building trust and meaningful connections? A respected luxury healthcare provider in Dorset is looking for an Admissions Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements - all while maintaining a genuinely people-first approach. You'll be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service. Working closely with internal teams, you'll help ensure every enquiry is handled smoothly, confidently, and with impact. You'll also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders. From strengthening local awareness to nurturing long-term connections, you'll play a visible role in driving growth and reputation.
This is a full-time, permanent role for an Admissions Advisor.
Responsibilities- Be the first point of contact for residents and families, guiding enquiries with empathy and professionalism.
- Collaborate with internal teams to ensure enquiries are handled smoothly, confidently, and with impact.
- Own local brand visibility and networking; build strong referral relationships with healthcare professionals, community partners, and key stakeholders.
- Contribute to strengthening local awareness and nurturing long-term connections to drive growth and reputation.
- Experience in customer support, client relations, or advisory roles within a healthcare setting.
- Excellent communication and listening skills, with a calm and empathetic approach.
- Confident handling of sensitive conversations with professionalism and discretion.
- Full UK driving licence and access to own vehicle.
- Competitive salary with performance-related incentives.
- Supportive, compassionate, and inclusive working culture.
- Ongoing training and professional development.
- Wellbeing support and employee benefits.
- Clear opportunities for progression within care services.
Admissions Advisor - Care Home in Bournemouth employer: Sterling Cross Trading LLP
Contact Detail:
Sterling Cross Trading LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Advisor - Care Home in Bournemouth
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about building trust and connections, try role-playing conversations with friends or family. It’ll help you feel more confident when you’re speaking with potential employers.
✨Tip Number 3
Network like a pro! Attend local healthcare events or join online forums related to care services. The more people you meet, the better your chances of getting referrals and insider info on job openings.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows initiative and enthusiasm!
We think you need these skills to ace Admissions Advisor - Care Home in Bournemouth
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your ability to connect with people. Use examples that showcase your empathetic approach, especially in sensitive situations. We want to see how you can build trust and rapport with residents and families.
Tailor Your Experience: When detailing your experience, focus on roles where you've built relationships or provided support in a healthcare setting. We love seeing how your background aligns with our values, so don’t hold back on those relevant experiences!
Communicate Clearly: Your written application should reflect your excellent communication skills. Keep it clear and concise, but also warm and inviting. Remember, we’re looking for someone who can handle sensitive conversations with professionalism, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Sterling Cross Trading LLP
✨Showcase Your Empathy
As an Admissions Advisor, empathy is key. Prepare examples from your past experiences where you successfully handled sensitive situations with care and professionalism. This will demonstrate your ability to connect with residents and families on a personal level.
✨Know the Company Inside Out
Research the luxury healthcare provider thoroughly. Understand their values, services, and community involvement. This knowledge will help you articulate how you can contribute to their mission and enhance local brand visibility during the interview.
✨Practice Active Listening
During the interview, show that you can listen actively. Respond thoughtfully to questions and ask clarifying questions when needed. This not only reflects your communication skills but also your ability to build trust and rapport with clients.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios that mimic real-life interactions with residents and families. Practise handling enquiries and sensitive conversations confidently. This will help you feel more prepared and showcase your relationship-building mindset effectively.
