Service Manager (Supported Living)
Service Manager (Supported Living)

Service Manager (Supported Living)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Sterling Cross Ltd

At a Glance

  • Tasks: Manage operations and support a team providing specialist care for individuals with complex needs.
  • Company: Leading social support charity dedicated to empowering individuals to live independently.
  • Benefits: 25 days annual leave, discounts, professional development, and wellbeing support.
  • Why this job: Make a real difference in people's lives while advancing your career in a rewarding environment.
  • Qualifications: Experience in care management and supporting individuals with complex needs.
  • Other info: Permanent, full-time role with excellent growth opportunities and supportive culture.

The predicted salary is between 36000 - 60000 £ per year.

A leading social support charity is seeking a highly experienced care professional to join them as the Service Manager for their specialist supported living service near Slough.

The charity provides housing, wellbeing and integrated services across London and the South East of England for people who need additional, often complex social support to live independently.

This Slough service offers highly individualised, specialist care for combined learning disability, mental health and physical health support needs, advocating for as much personal choice and autonomy as possible at every step.

As the Service Manager, you’ll be managing the regular operations of the service, maintaining effective compliance and safeguarding measures, and ensuring the team are themselves well-supported to provide outstanding personal, practical and wellbeing support.

Together, you’ll make a real, tangible difference when it comes to independence and quality of life – with further opportunities for professional recognition and development as you do so.

This is a permanent, full-time position.

Person specification:

  • (Essential) Previous experience as a Deputy Manager or Service Manager within a similar environment (learning disabilities / complex care / mental health / neurological care)
  • (Essential) Previous experience in caring for individuals whose needs include complex medical histories
  • (Desirable) A relevant qualification such as an NVQ in Health and Social Care
  • (Desirable) Valid UK driving licence and personal vehicle

Benefits and enhancements include:

  • 25 days’ annual leave + bank holidays, with length of service boosts plus opportunities to buy/sell
  • Further learning and development support
  • Eligibility for discounts schemes including Blue Light Card
  • Employee Assistance Programme including access to confidential counselling and wellbeing services
  • Paid DBS
  • Travel loan and eyecare vouchers
  • Generous pension and life assurance cover
  • Professional recognition initiatives
  • And more!

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Service Manager (Supported Living) employer: Sterling Cross Ltd

As a leading social support charity, we pride ourselves on being an excellent employer that values the wellbeing and professional growth of our staff. Located near Slough, our supportive work culture fosters collaboration and innovation, allowing you to make a meaningful impact in the lives of individuals with complex needs. With generous benefits, including 25 days of annual leave, professional development opportunities, and a commitment to employee wellbeing, joining our team as a Service Manager means becoming part of a mission-driven organisation dedicated to enhancing independence and quality of life for those we serve.
Sterling Cross Ltd

Contact Detail:

Sterling Cross Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager (Supported Living)

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at charities. A friendly chat can sometimes lead to a job offer before it even gets advertised!

✨Tip Number 2

Prepare for interviews by researching the charity's values and services. We want to see how you align with their mission of supporting individuals with complex needs. Show us your passion for making a difference!

✨Tip Number 3

Practice your responses to common interview questions, especially around your experience in managing teams and providing care. We love hearing about real-life examples that showcase your skills and dedication.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Service Manager (Supported Living)

Service Management
Compliance Management
Safeguarding
Team Leadership
Care Planning
Complex Care Knowledge
Mental Health Awareness
Learning Disabilities Expertise
Communication Skills
Problem-Solving Skills
Empathy
Organisational Skills
NVQ in Health and Social Care
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Service Manager role. Highlight your previous experience in managing services for individuals with complex needs, as this will show us you’re the right fit for our team.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting individuals with learning disabilities and mental health needs. Share personal anecdotes or experiences that demonstrate your commitment to making a difference.

Showcase Your Qualifications: If you have relevant qualifications like an NVQ in Health and Social Care, make sure they’re front and centre in your application. We love seeing candidates who are committed to their professional development and can bring that knowledge to our charity.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Sterling Cross Ltd

✨Know Your Stuff

Make sure you’re well-versed in the specifics of supported living services, especially around learning disabilities and mental health. Brush up on the charity's mission and values, as well as any recent news or developments in the sector. This shows genuine interest and helps you connect your experience to their needs.

✨Showcase Your Experience

Prepare to discuss your previous roles as a Deputy Manager or Service Manager in detail. Use specific examples that highlight your ability to manage operations, ensure compliance, and support your team. Think about challenges you've faced and how you overcame them, as this will demonstrate your problem-solving skills.

✨Emphasise Team Support

Since the role involves managing a team, be ready to talk about how you’ve supported your colleagues in the past. Share strategies you’ve used to foster a positive work environment and how you’ve advocated for staff wellbeing. This is crucial in ensuring outstanding care for clients.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. Inquire about the charity’s approach to professional development or how they measure success in their supported living services. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.

Service Manager (Supported Living)
Sterling Cross Ltd
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