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For Companies At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests feel welcome and valued.
- Company: Join a well-established hotel in stunning Oban, known for its supportive team culture.
- Benefits: Earn £29,000 annually with optional staff accommodation at just £240/month, including meals.
- Why this job: Create memorable experiences in a beautiful coastal location while growing your hospitality career.
- Qualifications: Experience in hotel reception or customer service, with strong communication skills.
- Other info: Enjoy a friendly work environment that celebrates diversity and encourages personal growth.
The predicted salary is between 29000 - 29000 £ per year.
Are you passionate about hospitality and creating memorable guest experiences? A welcoming, well-established hotel in the beautiful coastal town of Oban is seeking a friendly and professional Receptionist to join the front-of-house team. This is an excellent opportunity for someone who thrives in a guest-facing role and enjoys being part of a supportive and motivated team.
Why Join Us? We believe the best hospitality comes from a happy, engaged team. You will be joining a workplace that values development, individuality and long-term growth. We celebrate diversity, encourage creativity, and provide opportunities to build a rewarding career within a supportive environment. Staff accommodation can be provided for the right candidate at an exceptionally competitive rate - £240 per month, including bills, breakfast, and dinner.
The Role As a Receptionist, you will be the first point of contact for guests, ensuring a smooth and welcoming arrival and departure experience. You will play a key role in maximising room revenue, providing excellent service, and maintaining high operational standards.
- Manage guest check-ins and check-outs professionally and efficiently
- Be fully aware of the day’s business: arrivals, departures, and special requests
- Provide friendly, accurate information about the hotel and local area
- Handle cash, charges, and till procedures in line with company policies
- Answer enquiries promptly via phone, email, and in person
- Resolve guest issues or escalation where necessary to ensure guest satisfaction
- Attend daily team meetings to stay informed and aligned
- Maximise sales through effective upselling and promotions
- Maintain a welcoming, organised and professional front desk environment
About You We are looking for someone who:
- Has at least one year of experience in a hotel reception or customer-facing role
- Delivers excellent customer service and communicates confidently
- Can multitask, stay organised and make decisions in a fast-paced environment
- Is comfortable using computer and telephone systems
- Takes pride in maintaining high standards and enjoys working as part of a team
What We Offer
- £29,000 annual salary
- Optional staff accommodation at just £240 per month (bills, breakfast & dinner included)
- Training, development and genuine career progression opportunities
- A supportive, inclusive and friendly working culture
- The chance to live and work in one of Scotland's most beautiful coastal locations
Ready to take the next step in your hospitality career? Apply today and join a team that values passion, positivity and personal growth.
Receptionist - Hotel in Oban) employer: Sterling Cross Ltd
Contact Detail:
Sterling Cross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Hotel in Oban)
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services, local attractions, and any special offers. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact for guests, it’s crucial to demonstrate your friendly and professional attitude. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Attend local hospitality events or join online forums related to the industry. Connecting with others in the field can lead to job opportunities and valuable insights about the hotel scene in Oban.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our welcoming environment.
We think you need these skills to ace Receptionist - Hotel in Oban)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight how you've created memorable moments for guests in the past. We want to see your enthusiasm for making every guest feel special.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant experience, especially in customer-facing roles, and demonstrate how your skills align with what we’re looking for. This shows us you’re genuinely interested in joining our team!
Be Professional Yet Friendly: As a Receptionist, you'll be the first point of contact for our guests, so your written application should reflect that balance of professionalism and warmth. Use a friendly tone while maintaining clarity and structure in your writing. We appreciate a personable approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our team right from the start!
How to prepare for a job interview at Sterling Cross Ltd
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its services, amenities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you resolved issues or went above and beyond for a guest. This will demonstrate your ability to handle the responsibilities of a receptionist effectively.
✨Practice Multitasking Scenarios
As a receptionist, you'll need to juggle multiple tasks at once. During the interview, be ready to discuss how you manage your time and prioritise tasks. You might even want to practice some role-play scenarios to showcase your ability to stay organised under pressure.
✨Emphasise Teamwork and Positivity
Since the hotel values a supportive team environment, highlight your experience working collaboratively with others. Share stories that reflect your positive attitude and how you contribute to a friendly workplace culture. This will align well with their focus on individuality and long-term growth.