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- Tasks: Lead a spa team, deliver treatments, and manage operations in a luxury resort.
- Company: Prestigious luxury resort on the stunning Isle of Man.
- Benefits: Up to £40,000 salary, competitive perks, and training opportunities.
- Why this job: Join a tranquil environment focused on wellness and premium guest experiences.
- Qualifications: NVQ Level 3 in Beauty Therapy and previous management experience required.
- Other info: Perfect for a Senior Therapist ready for a new challenge.
The predicted salary is between 32000 - 40000 £ per year.
We are delighted to be working on behalf of a prestigious, luxury resort based in the Isle of Man to recruit an experienced and commercially driven Spa Manager. This is an exceptional opportunity to join a well-established hospitality business set within a stunning resort environment. Our client operates a high-quality spa offering a tranquil, nature-inspired setting focused on wellness, relaxation and premium guest experience.
This is a dual-function leadership role, requiring approximately 50% hands-on treatment delivery alongside operational and commercial management responsibilities.
The Role
As Spa Manager, you will take full responsibility for the day-to-day management and performance of the spa operation, leading a small team of therapists while ensuring exceptional service standards and strong commercial results. Key responsibilities include:
- Leading, motivating and developing a small spa team to deliver outstanding guest care
- Delivering high-quality spa treatments to a professional and technical standard
- Overseeing daily operations including bookings, scheduling, rota planning and stock control
- Driving retail, treatment and revenue performance against agreed targets and KPIs
- Managing budgets and controlling operational costs
- Maintaining exceptional standards of cleanliness, presentation and compliance
- Working collaboratively with the wider hotel management team to ensure a seamless guest journey
- Supporting marketing initiatives, including oversight of social media presence and promotional activity
- Ensuring full compliance with Health & Safety and company policies
The Candidate
We are seeking a confident, hands-on Spa Manager who combines strong treatment expertise with commercial awareness and leadership capability. You will have:
- NVQ Level 3 (or equivalent) in Beauty Therapy (essential)
- Previous supervisory or management experience within a spa or wellness environment
- Strong hands-on treatment experience and passion for guest wellbeing
- Proven ability to manage targets, budgets and performance metrics
- Excellent organisational and communication skills
- A proactive, self-motivated and operationally focused approach
- Confidence using booking and scheduling systems
- Flexibility to work weekends and operational hours as required
- Knowledge of Elemis products would be advantageous but is not essential.
Candidates must be eligible to work in the Isle of Man.
The Package
Salary up to £40,000 (dependent on experience), competitive benefits package, staff discounts and additional employee perks, training and development opportunities, and the opportunity to work within a high-quality resort environment in a stunning location.
This is an excellent opportunity for an experienced Senior Therapist ready to step up, or an established Spa Manager seeking a fresh challenge in a commercially focused and guest-led environment.
For a confidential discussion or to apply, please submit your CV. Due to the volume of applications, only shortlisted candidates will be contacted.
Spa Manager in Isle of Man employer: Sterling Cross Ltd
Contact Detail:
Sterling Cross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager in Isle of Man
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend local events or workshops to meet potential employers and show off your passion for guest wellbeing.
✨Tip Number 2
Showcase your skills! If you have hands-on treatment experience, consider offering a free demo or mini-treatment to potential employers. This gives them a taste of what you can bring to their spa.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to spas you admire and express your interest. A personal touch can make all the difference in landing that dream role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your leadership skills and commercial awareness, as these are key for a Spa Manager.
We think you need these skills to ace Spa Manager in Isle of Man
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Spa Manager role. Highlight your hands-on treatment experience and any leadership roles you've had in the past. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about wellness and guest care. Share specific examples of how you've driven performance in previous roles, and let your personality come through. We love a bit of character!
Showcase Your Commercial Acumen: Since this role involves managing budgets and driving revenue, make sure to include any relevant achievements in these areas. Whether it's hitting sales targets or improving operational efficiency, we want to know how you've made an impact in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our fantastic team!
How to prepare for a job interview at Sterling Cross Ltd
✨Know Your Spa Treatments
Make sure you brush up on your knowledge of various spa treatments and techniques. Be ready to discuss your hands-on experience and how it contributes to guest satisfaction. This will show that you're not just a manager but also a skilled practitioner.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. This will demonstrate your capability to manage and inspire others in a spa environment.
✨Understand the Business Side
Familiarise yourself with key performance indicators (KPIs) relevant to spa operations. Be prepared to discuss how you've managed budgets and driven revenue in previous roles. This will highlight your commercial awareness and ability to meet targets.
✨Engage with the Company Culture
Research the luxury resort's values and mission. During the interview, express how your personal values align with theirs. This will show that you're not only a fit for the role but also for the company culture, which is crucial in hospitality.