IT Support Technician - Field Based in Dartford
IT Support Technician - Field Based

IT Support Technician - Field Based in Dartford

Dartford Full-Time 28000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide IT support in primary schools, maintaining devices and troubleshooting issues.
  • Company: Join a thriving 25-year-old business with a focus on diversity and equality.
  • Benefits: Competitive salary, mileage reimbursement, flexible work options, and professional development opportunities.
  • Why this job: Make a difference in education while working with diverse IT systems.
  • Qualifications: Previous IT support experience and strong technical knowledge required.
  • Other info: Term-time roles offer consistent income and career progression.

The predicted salary is between 28000 - 35000 £ per year.

Location: SE and SW London

Salary: £33,000 – £35,000 p.a. doe

Hours: 8:00am – 4:30pm, Monday to Friday

Driving Licence & Vehicle Required

***Due to the nature of this role, you’ll be required to undertake a DBS check before start***

Role Overview:

  • Provide IT support across Primary Schools in North West Kent
  • Maintain desktops, laptops, tablets, iPads, servers, and network infrastructure
  • Administer Microsoft servers, Windows, Office products, Active Directory, and Group Policy
  • Troubleshoot hardware, software, and network issues for staff and users
  • Respond to support requests via a bespoke fault logging system
  • Undertake IT change requests and perform routine diagnostics and maintenance
  • Occasionally travel to Head Office in Canterbury for training, meetings, or support

Requirements:

  • Previous IT support experience, ideally in education or MSP environments
  • Strong technical knowledge: Microsoft Server, Windows, Office, Active Directory, Group Policy
  • Experience with network infrastructure, backups, and diagnostics
  • Knowledge of Apple products is desirable
  • Full driving licence and eligibility for an Enhanced DBS check
  • Term-time or part-time availability covering 38 school weeks

Why Join Us:

  • Great pay + mileage paid at 44p per mile
  • Be part of a 25-year-old, thriving business
  • Flexible work options available to suit your lifestyle
  • Opportunities for professional development and career progression
  • Term-time roles paid over 12 months for consistent income
  • Work with diverse IT systems and a variety of schools

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

IT Support Technician - Field Based in Dartford employer: Sterling Cross Ltd

Join a dynamic and supportive team as an IT Support Technician, where you will enjoy competitive pay, flexible working options, and the opportunity to make a real impact in local primary schools across SE and SW London. With a strong commitment to employee development and a focus on diversity and equality, our company fosters a collaborative work culture that values your contributions and encourages career progression. Experience the satisfaction of working in a thriving business dedicated to enhancing educational environments through technology.
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Contact Detail:

Sterling Cross Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Technician - Field Based in Dartford

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work in education or MSP environments. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, bring along examples of your work. A portfolio showcasing your troubleshooting successes or projects can really make you stand out.

✨Tip Number 3

Prepare for the interview! Research common IT support scenarios and think through how you’d handle them. Practising your responses to technical questions will help you feel more confident when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better shot at landing that dream role. Plus, we love seeing familiar faces!

We think you need these skills to ace IT Support Technician - Field Based in Dartford

IT Support Experience
Microsoft Server
Windows
Office Products
Active Directory
Group Policy
Network Infrastructure
Diagnostics
Troubleshooting
Apple Products Knowledge
Driving Licence
DBS Check Eligibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Microsoft servers, Windows, and any relevant technical skills that match what we're looking for.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support in education and how your background makes you a great fit for our team.

Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled hardware or software issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!

How to prepare for a job interview at Sterling Cross Ltd

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around Microsoft Server, Windows, and Active Directory. Be ready to discuss your previous IT support experience and how you've tackled hardware and software issues in the past.

✨Show Your Problem-Solving Skills

Prepare to share specific examples of how you've resolved IT problems. Think about times when you had to troubleshoot network issues or respond to support requests. This will demonstrate your ability to think on your feet and provide effective solutions.

✨Understand the Education Sector

Since this role involves working in primary schools, it’s a good idea to familiarise yourself with the unique challenges faced in educational environments. Highlight any relevant experience you have in schools or similar settings during the interview.

✨Be Ready for Practical Scenarios

Expect some practical questions or scenarios during the interview. They might ask you how you would handle a specific IT issue in a school setting. Practising these scenarios can help you feel more confident and prepared.

IT Support Technician - Field Based in Dartford
Sterling Cross Ltd
Location: Dartford

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