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For Companies At a Glance
- Tasks: Manage memberships, handle enquiries, and promote services in a dynamic environment.
- Company: A leading leisure services provider with a focus on customer satisfaction.
- Benefits: Flexible hours, access to leisure facilities, and employee discounts upon permanent placement.
- Why this job: Join a fun team and make a difference in customer experiences while enjoying flexibility.
- Qualifications: Prior customer service or sales experience with strong communication skills.
- Other info: Opportunity for temp to perm transition with a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
A leisure services provider is seeking a Customer Service Agent in the United Kingdom. This temporary to permanent position offers flexible hours and requires candidates to have prior customer service or sales experience.
Responsibilities include:
- Managing memberships
- Handling enquiries
- Promoting services
Benefits upon permanent placement include access to leisure facilities and employee discounts. The ideal candidate is professional and confident with strong communication skills.
Customer Service Agent - Temp to Perm with Flexible Hours employer: Sterling Cross Ltd
Contact Detail:
Sterling Cross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent - Temp to Perm with Flexible Hours
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the leisure services industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle tricky situations or difficult customers. This will show your potential employer that you're ready to tackle the role head-on.
✨Tip Number 3
Show off your personality! When you get the chance to meet with hiring managers, let your confidence and professionalism shine through. Remember, they’re looking for someone who fits well with their team, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Customer Service Agent - Temp to Perm with Flexible Hours
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service or sales experience in your application. We want to see how you've handled enquiries and managed memberships before, so don’t hold back!
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and friendliness. We’re looking for someone who can communicate confidently, so let your personality shine through while keeping it professional.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific responsibilities from the job description, like promoting services or managing memberships, to show us you’re the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with flexible hours!
How to prepare for a job interview at Sterling Cross Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how they relate to managing memberships and handling enquiries. Think of specific examples where you turned a negative situation into a positive one.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about how you would promote services or resolve customer issues effectively.
✨Flexibility is Key
Highlight your ability to work flexible hours. Be prepared to discuss how you can adapt to different shifts and manage your time effectively. This shows that you’re not just interested in the job, but also in making it work for both you and the company.
✨Research the Company
Familiarise yourself with the leisure services provider’s offerings and values. Knowing their services will help you answer questions more effectively and demonstrate your genuine interest in the role. Plus, it gives you a chance to ask insightful questions at the end of the interview.
