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- Tasks: Support residents and families with enquiries, ensuring a smooth experience.
- Company: Respected luxury healthcare provider in beautiful Dorset.
- Benefits: Competitive salary, performance incentives, and supportive culture.
- Why this job: Make a real difference in people's lives while building lasting relationships.
- Qualifications: Excellent communication skills and a calm, empathetic approach.
- Other info: Great opportunities for career progression in a rewarding environment.
The predicted salary is between 36000 - 60000 £ per year.
A respected luxury healthcare provider in Dorset is seeking a Customer Support Advisor to drive enquiries and build long-term placements. The role requires excellent communication skills and a calm, empathetic approach, as you will guide residents and families.
Responsibilities include:
- Networking with healthcare professionals
- Ensuring smooth enquiry handling
The position offers a competitive salary, performance incentives, supportive culture, and opportunities for progression.
Care Home Customer Advocate — Growth & Trust Builder in Bournemouth employer: Sterling Cross Ltd
Contact Detail:
Sterling Cross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Customer Advocate — Growth & Trust Builder in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to healthcare professionals and other advocates in the field. Building relationships can open doors and give you insights into the industry that will help you stand out.
✨Tip Number 2
Practice your communication skills! Since this role is all about guiding residents and families, make sure you can convey empathy and clarity. Role-play with friends or family to get comfortable with different scenarios.
✨Tip Number 3
Showcase your passion for care! When you get the chance to chat with potential employers, share why you’re drawn to this role. Your genuine enthusiasm can be a game-changer in making a lasting impression.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re serious about joining our supportive culture.
We think you need these skills to ace Care Home Customer Advocate — Growth & Trust Builder in Bournemouth
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your ability to connect with people. We want to see how you can bring a calm and empathetic approach to the role, especially when guiding residents and their families.
Communicate Clearly: Since excellent communication skills are key for this position, ensure your written application is clear and concise. Use straightforward language and avoid jargon to demonstrate your ability to communicate effectively.
Network Like a Pro: Mention any experience you have in networking with healthcare professionals. We’re looking for someone who can build relationships, so share examples of how you've successfully done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Sterling Cross Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the luxury healthcare provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Empathy
As a Care Home Customer Advocate, empathy is key. Prepare examples from your past experiences where you've demonstrated a calm and understanding approach, especially in challenging situations. This will highlight your suitability for guiding residents and families.
✨Prepare for Networking Questions
Since networking with healthcare professionals is part of the role, think about how you would approach building those relationships. Be ready to discuss any previous networking experiences and how you can leverage them to benefit the company.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for progression, or how they measure success in this role. This shows that you’re not just interested in the job, but also in growing with the company.
