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- Tasks: Build trust and connections while guiding families through the admissions process.
- Company: Respected luxury healthcare provider in Dorset with a people-first approach.
- Benefits: Competitive salary, performance incentives, ongoing training, and wellbeing support.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: Experience in customer support or advisory roles, excellent communication skills.
- Other info: Full-time role with clear progression opportunities in a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Do you thrive on building trust and meaningful connections? A respected luxury healthcare provider in Dorset is looking for an Admissions Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements - all while maintaining a genuinely people-first approach.
You’ll be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service. Working closely with internal teams, you’ll help ensure every enquiry is handled smoothly, confidently, and with impact.
You’ll also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders. From strengthening local awareness to nurturing long-term connections, you’ll play a visible role in driving growth and reputation.
This is a full-time, permanent role for an Admissions Advisor.
Person Specification- Experience in customer support, client relations, or advisory roles within a healthcare setting
- Excellent communication and listening skills, with a calm and empathetic approach
- Confident handling sensitive conversations with professionalism and discretion
- Full UK driving licence and access to own vehicle
- Competitive salary with performance-related incentives
- Supportive, compassionate, and inclusive working culture
- Ongoing training and professional development
- Wellbeing support and employee benefits
- Clear opportunities for progression within care services
Admissions Advisor - Care Home in Bournemouth) employer: Sterling Cross Ltd
Contact Detail:
Sterling Cross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Advisor - Care Home in Bournemouth)
✨Tip Number 1
Network like a pro! Get out there and connect with local healthcare professionals and community partners. Building those relationships can lead to referrals and opportunities that might not be advertised.
✨Tip Number 2
Show your personality! When you get the chance to chat with potential employers, let your genuine self shine through. They want to see how you build trust and connections, so don’t hold back!
✨Tip Number 3
Be proactive! If you see an opportunity that excites you, reach out directly. A quick email or call can make a huge difference and show your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our team!
We think you need these skills to ace Admissions Advisor - Care Home in Bournemouth)
Some tips for your application 🫡
Show Your People Skills: Since this role is all about building trust and connections, make sure to highlight your experience in customer support or client relations. We want to see how you’ve made a difference in previous roles by connecting with people on a personal level.
Tailor Your Application: Don’t just send the same CV and cover letter everywhere! Take a moment to tweak your application to reflect the values and requirements mentioned in the job description. We love seeing candidates who take the time to understand what we’re all about.
Be Empathetic and Professional: This role involves sensitive conversations, so it’s crucial to convey your calm and empathetic approach in your written application. Share examples of how you’ve handled tough situations with professionalism and care in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sterling Cross Ltd
✨Know Your Audience
Before the interview, take some time to research the luxury healthcare provider and their values. Understand their approach to care and how they build trust with residents and families. This will help you tailor your responses and show that you genuinely align with their mission.
✨Showcase Your Empathy
As an Admissions Advisor, empathy is key. Prepare examples from your past experiences where you've successfully handled sensitive conversations or built strong relationships. Highlighting these moments will demonstrate your ability to connect with clients on a personal level.
✨Prepare for Role-Specific Scenarios
Think about the types of enquiries you might handle in this role. Prepare for situational questions that may ask how you would guide a family through the admissions process or how you would manage a challenging conversation. Practising these scenarios can boost your confidence.
✨Network Like a Pro
Since building referral relationships is part of the job, be ready to discuss how you’ve successfully networked in the past. Share specific strategies you’ve used to create connections with healthcare professionals or community partners, as this will show your proactive approach to brand visibility.
