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- Tasks: Build trust and connections while guiding residents and families through the admissions process.
- Company: Respected luxury healthcare provider in Dorset with a people-first approach.
- Benefits: Competitive salary, performance incentives, ongoing training, and wellbeing support.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in customer support or advisory roles, excellent communication skills, and a calm approach.
- Other info: Clear opportunities for progression within care services and a compassionate workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Do you thrive on building trust and meaningful connections? A respected luxury healthcare provider in Dorset is looking for an Admissions Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements — all while maintaining a genuinely people-first approach.
You will be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service. Working closely with internal teams, you will help ensure every enquiry is handled smoothly, confidently, and with impact.
You will also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders. From strengthening local awareness to nurturing long-term connections, you will play a visible role in driving growth and reputation.
This is a full-time, permanent role.
Person Specification- Experience in customer support, client relations, or advisory roles within a healthcare setting
- Excellent communication and listening skills, with a calm and empathetic approach
- Confident handling sensitive conversations with professionalism and discretion
- Full UK driving licence and access to own vehicle
- Competitive salary with performance-related incentives
- Supportive, compassionate, and inclusive working culture
- Ongoing training and professional development
- Wellbeing support and employee benefits
- Clear opportunities for progression within care services
Admissions Advisor in Bournemouth employer: Sterling Cross Careers
Contact Detail:
Sterling Cross Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Advisor in Bournemouth
✨Tip Number 1
Network like a pro! Get out there and connect with healthcare professionals and community partners. Attend local events or join online forums to build those relationships that can lead to referrals.
✨Tip Number 2
Show your personality! When you get the chance to chat with potential clients, let your genuine self shine through. People appreciate authenticity, especially in a role that’s all about trust and connection.
✨Tip Number 3
Be proactive! Don’t wait for enquiries to come to you. Reach out to local healthcare providers and introduce yourself. A friendly email or a quick phone call can open doors and create opportunities.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in healthcare and admissions. This knowledge will not only boost your confidence but also help you engage more effectively with families and stakeholders.
We think you need these skills to ace Admissions Advisor in Bournemouth
Some tips for your application 🫡
Show Your People Skills: Since the role is all about building trust and connections, make sure to highlight your experience in customer support or client relations. Share specific examples of how you've successfully handled sensitive conversations with empathy and professionalism.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and qualities mentioned in the job description. Show us how you embody a people-first approach and why you're the perfect fit for our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so let your genuine voice come across while maintaining professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Sterling Cross Careers
✨Know Your Audience
Before the interview, research the luxury healthcare provider thoroughly. Understand their values, services, and the community they serve. This will help you tailor your responses to show how your skills align with their mission of building trust and meaningful connections.
✨Showcase Your Empathy
As an Admissions Advisor, empathy is key. Prepare examples from your past experiences where you've successfully handled sensitive conversations or built strong relationships. This will demonstrate your ability to connect with residents and families in a genuine way.
✨Practice Active Listening
During the interview, focus on listening as much as you speak. This shows that you value communication and are genuinely interested in understanding the needs of the residents and families. Practising active listening can also help you respond more effectively to questions.
✨Highlight Networking Skills
Be ready to discuss your experience in building referral relationships with healthcare professionals and community partners. Share specific strategies you've used to enhance local brand visibility and how you plan to nurture long-term connections in this role.
