At a Glance
- Tasks: Support sales activities and ensure a smooth customer experience from enquiry to order fulfilment.
- Company: Join Sterling Computers, a dynamic team focused on innovation and customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and professional development.
- Why this job: Be part of a team that values your contributions and helps you develop essential skills.
- Qualifications: Experience in sales support or customer service, with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 € per year.
The Inside Sales Representative provides commercial and operational support to the Regional Director and Account Managers throughout the sales lifecycle. The role is responsible for supporting customer engagement activities, preparing quotations, coordinating pricing and supplier information, tracking orders, maintaining CRM accuracy, and assisting in the resolution of customer queries. This position plays a critical role in ensuring a responsive, professional, and efficient customer experience while supporting revenue growth across Sterling UK.
Required Skills & Experience
- Experience in a sales support, inside sales, or customer-facing commercial role.
- Strong organisational skills with close attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Confident and professional telephone and written communication skills.
- Customer-focused with a proactive and solutions-oriented mindset.
- Basic understanding of IT products and solutions is desirable.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Experience using Salesforce or a similar CRM system is advantageous.
Key Responsibilities
- Sales & Commercial Support
- Support Account Managers throughout the sales cycle, from initial enquiry through to order fulfilment.
- Prepare accurate and timely quotations in line with agreed pricing and commercial guidelines.
- Maintain up-to-date and accurate records of customer and sales activity within the CRM system.
- Track orders and provide proactive updates to internal stakeholders and customers.
- Customer Engagement
- Respond to customer enquiries via telephone and email in a professional and timely manner.
- Liaise with customers regarding pricing, product availability, lead times, and order status.
- Support the resolution of delivery queries, returns, and other service-related matters.
- Maintain a high standard of customer service at all times.
- Supplier & Internal Coordination
- Engage with distributors, manufacturers, and partners to obtain pricing and product information.
- Coordinate with the purchasing and operations teams to ensure timely shipment and delivery.
- Support compliance with internal sales processes and commercial controls.
Personal Attributes
- Professional and reliable.
- Team-oriented and collaborative.
- Highly organised and process-driven.
- Calm under pressure with strong problem-solving capability.
- Positive, approachable, and customer-focused.
Sterling Computers Corporation (UK) Ltd is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, age, disability, veteran status, national origin, or any other protected characteristic under UK law.
Inside Sales Representative in Manchester employer: Sterling Computers Corporation
Sterling Computers Corporation (UK) Ltd is an exceptional employer located in Manchester, offering a dynamic work environment that fosters collaboration and professional growth. With a strong focus on customer engagement and support, employees benefit from comprehensive training, a supportive team culture, and opportunities to develop their skills in a fast-paced sales environment. The company's commitment to diversity and equal opportunity ensures a welcoming atmosphere for all, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
Sterling Computers Corporation Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Inside Sales Representative role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Practice makes perfect! Get comfortable with common interview questions related to sales support and customer engagement. Role-play with a friend or family member to boost your confidence before the big day.
✨Tip Number 3
Show off your skills! If you’ve got experience with CRM systems like Salesforce, be ready to discuss how you’ve used them to improve customer interactions. Real-life examples can really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. It shows initiative and gives you a better chance of landing that interview.
We think you need these skills to ace Inside Sales Representative in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales support or customer-facing roles. We want to see how your skills align with the Inside Sales Representative position, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive mindset and how you’ve successfully managed multiple priorities in fast-paced environments before.
Show Off Your Communication Skills:Since this role involves a lot of customer engagement, make sure your written communication is clear and professional. We love candidates who can convey information effectively, so keep it concise and to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Inside Sales Representative role. Plus, it’s super easy!
How to prepare for a job interview at Sterling Computers Corporation
✨Know Your Sales Cycle
Familiarise yourself with the sales lifecycle, especially how it applies to the Inside Sales Representative role. Be ready to discuss how you can support Account Managers from initial enquiry to order fulfilment, and think of examples from your past experience that demonstrate your understanding.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare to share specific instances where you've successfully managed multiple priorities in a fast-paced environment. Highlight any tools or methods you use to stay organised, especially if they relate to CRM systems like Salesforce.
✨Communicate Like a Pro
Practice your telephone and written communication skills before the interview. You might be asked to role-play a customer interaction, so be prepared to respond to enquiries professionally and efficiently. Remember, a confident and clear communication style can set you apart!
✨Be Customer-Focused
Demonstrate your proactive and solutions-oriented mindset by preparing examples of how you've resolved customer queries in the past. Think about times when you went above and beyond to ensure a positive customer experience, as this will resonate well with the interviewers.
