Role: 2nd Line Engineer (Project Engineer)
Location: Southampton
Salary: £28,000 – £33,000
IT Support & Technical Projects | Networking & Systems | Career Development
Are you an IT professional looking to take your technical experience further? We're recruiting for a 2nd Line Engineer (Project Engineer) to join a Southampton-based technology team, offering the opportunity to combine advanced IT support with hands-on involvement in technical implementations, equipment deployments and infrastructure improvements.
This role is ideal for an engineer who has developed a solid foundation in IT support and is ready to take on more responsibility. You'll be involved in investigating technical issues, resolving escalated problems and helping maintain reliable IT environments, while also gaining experience with the practical work involved in delivering technical projects.
Your day-to-day responsibilities will cover a range of IT systems and technologies, including Windows environments, Microsoft 365, Active Directory, networking and end-user infrastructure . Alongside troubleshooting and system administration, you'll have the opportunity to assist with hardware rollouts, system configurations, upgrades and other technical assignments that keep client environments running efficiently.
Rather than being limited to a traditional support function, this position offers the chance to broaden your experience through practical project involvement. You'll work alongside other technical professionals, develop your approach to resolving more complex issues and build a stronger understanding of how infrastructure changes are planned, implemented and supported.
The ideal candidate will be someone who enjoys getting hands-on with technology, can work through problems independently and wants to continue developing their technical capabilities. Whether you're looking to strengthen your 2nd Line expertise or move towards a more project-driven engineering career, this role provides a platform to build on your existing experience.
Required Skills:
Commercial experience in a 2nd Line IT Support, IT Engineer or similar technical role
Good knowledge of Windows operating systems and technical troubleshooting
Experience supportin...
2nd Line Support in Southampton employer: Sterling Bridge
As a 1st/2nd Line IT Support Engineer at our established Managed Service Provider in Southampton, you will thrive in a dynamic hybrid technology environment that fosters innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our employees are supported in their career development while enjoying a vibrant work culture that values teamwork and creativity.
