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Role: 1st Line Telecoms Support Engineer
Location: Southampton
Salary: £26,000 – £28,000
Fast-Growing Technology Business | Networking, Cloud & VoIP | Outstanding Career Progression
We're partnered with a fast-growing technology and communications business in Southampton that's continuing to expand its technical team. They're now looking for an ambitious 1st Line Technical Support Engineer who wants to build their technical skills and progress quickly within IT.
This is far more than a basic helpdesk role. You'll gain hands-on exposure to Networking, Cloud, Connectivity and VoIP technologies, troubleshooting real technical issues while working alongside experienced engineers.
The biggest attraction is the progression opportunity. The business is looking for people who want to develop beyond 1st Line, with the opportunity to take on increasingly complex technical work and progress into 2nd Line, Networking, Infrastructure and more senior technical positions.
If you're technically curious, ambitious and don't want to be stuck resetting passwords for the next three years, this is an excellent environment to accelerate your IT career.
Required Skills:
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Experience within 1st Line IT Support / Helpdesk / Service Desk
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Basic understanding of Networking, DNS, DHCP and TCP/IP
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Strong troubleshooting and problem-solving skills
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Excellent communication and customer service skills
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Genuine interest in Networking, Cloud and modern technology
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Proactive attitude with a strong desire to learn and progress
- VoIP / Telecoms experience is desirable but not essential
Exclusive Benefits:
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£26,000 – £28,000 Salary
- Excellent career progression
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Clear pathway into 2nd Line, Networking & Infrastructure
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Exposure to Networking, Cloud, xsabvtc Connectivity & VoIP
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Learn directly from experienced technical engineers
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Hands-on technical training and development
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Increasing technical responsibility as you develop
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Monday–Friday working
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Potential hybrid working following probation
If you're a 1st Line Support Engineer looking for more than just another helpdesk job, with the opportunity to develop your technical skills and genuinely progress your career, click APPLY NOW, attach your FULL CV and contact details, and I'll be in touch ASAP.
AMR
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Telecoms Engineer in Newtown employer: Sterling Bridge
As a 1st/2nd Line IT Support Engineer at our established Managed Service Provider in Southampton, you will thrive in a dynamic hybrid technology environment that fosters innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our employees are supported in their career development while enjoying a vibrant work culture that values teamwork and creativity.
