Role: 2nd Line Engineer
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Location: Aylesford (Hybrid Working)
Salary: Β£30,000
Growing MSP | Cloud Infrastructure Exposure | Cyber Security & Career Development
Were partnered with a modern and growing Managed Service Provider that's continuing to expand its technical offering across cloud infrastructure, cyber security, and managed IT services. Theyre now looking for a motivated 2nd Line Engineer to join their technical team and develop their career within a highly supportive environment.
This is a great opportunity for an engineer who wants to gain exposure to more than traditional IT support. Youll work across a diverse range of client environments, resolving escalated technical issues while developing your knowledge across Microsoft 365, Windows Server, networking, cloud infrastructure, and cyber security technologies .
Youll also have the opportunity to get involved with infrastructure improvements, cloud projects, security initiatives, and technical deployments , working alongside experienced engineers and gaining valuable hands-on experience with modern technologies.
The company is committed to developing its technical team, providing training and genuine opportunities to progress into 3rd Line, Infrastructure, Cloud Engineering, or Cyber Security roles . xwwtmva If youre ambitious and want a role where your technical development is taken seriously, this is an excellent opportunity.
Required Skills:
- Experience working in a 2nd Line IT Support role
- Strong knowledge of Microsoft 365, Windows Server & Active Directory
- Good networking knowledge including DNS, DHCP, VPNs, and firewalls
- Interest or experience in Cloud Infrastructure
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer-facing abilities
- A genuine interest in Cyber Security and modern IT technologies
- MSP experience is highly desirable but not essential
Exclusive Benefits:
- Β£30,000 Salary
- Hybrid Working Only 2 days per week in the London office
2nd Line Engineer in Allington employer: Sterling Bridge
As a 1st/2nd Line IT Support Engineer at our established Managed Service Provider in Southampton, you will thrive in a dynamic hybrid technology environment that fosters innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our employees are supported in their career development while enjoying a vibrant work culture that values teamwork and creativity.