Remote 2nd Line Support Engineer in Southampton

Remote 2nd Line Support Engineer in Southampton

Southampton Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 2nd line support and troubleshoot technical issues in a cloud-first environment.
  • Company: Join a forward-thinking MSP known for innovation and technical excellence.
  • Benefits: Competitive salary, hybrid work model, and fast progression opportunities.
  • Why this job: Kickstart your tech career with hands-on experience and growth potential.
  • Qualifications: Experience in IT support and strong problem-solving skills.
  • Other info: Dynamic team culture with a focus on personal development.

The predicted salary is between 28000 - 42000 £ per year.

Role: 2nd Line Engineer

Location: Southampton (Hybrid)

Salary: £32,000 - £36,000

Cutting-Edge MSP | Cloud-First Environment | Fast Progression to 3rd Line & Infrastructure

We are working with one of Southampton's most forward-thinking MSPs, known for their technical excellence, innovation, and investment in people. They are now looking for a 2nd Line Engineer to join their talented team and become part of...

Remote 2nd Line Support Engineer in Southampton employer: Sterling Bridge Limited

Join one of Southampton's most innovative Managed Service Providers, where you'll thrive in a cloud-first environment that prioritises technical excellence and employee development. With a strong focus on career progression, you will have the opportunity to advance to 3rd Line and Infrastructure roles, all while enjoying a supportive hybrid work culture that values your contributions and fosters growth.
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Contact Detail:

Sterling Bridge Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote 2nd Line Support Engineer in Southampton

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or join relevant tech forums. A friendly chat can give us insider info and might just get your foot in the door.

✨Tip Number 2

Show off your skills! Prepare a mini portfolio or case studies of past projects. When you get that interview, we want to see how you’ve tackled challenges and what you can bring to the table.

✨Tip Number 3

Practice makes perfect! Mock interviews with friends or using online platforms can help us nail those tricky questions. The more comfortable we are, the better we’ll perform when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.

We think you need these skills to ace Remote 2nd Line Support Engineer in Southampton

2nd Line Support
Technical Excellence
Cloud Technologies
Problem-Solving Skills
Customer Service Skills
Networking Knowledge
Windows Server
Active Directory
Virtualisation Technologies
Remote Troubleshooting
Communication Skills
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the 2nd Line Engineer role. Highlight any relevant technical expertise and previous support experience to show us you're the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your background aligns with our cutting-edge MSP environment. Keep it engaging and personal!

Showcase Your Problem-Solving Skills: As a 2nd Line Engineer, you'll be tackling technical challenges daily. In your application, share examples of how you've successfully resolved issues in the past. We love to see your thought process!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at Sterling Bridge Limited

✨Know Your Tech Inside Out

As a 2nd Line Support Engineer, you'll need to demonstrate your technical knowledge. Brush up on common issues and solutions related to cloud environments and MSP operations. Be ready to discuss specific technologies you've worked with and how you resolved challenges.

✨Showcase Your Problem-Solving Skills

During the interview, expect scenario-based questions that test your troubleshooting abilities. Prepare examples of past experiences where you successfully diagnosed and fixed issues. This will show your potential employer that you can think on your feet and handle pressure.

✨Understand the Company Culture

Research the company’s values and culture before the interview. Since they pride themselves on innovation and investment in people, think about how your personal values align with theirs. This will help you articulate why you're a great fit for their team.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for progression to 3rd Line and Infrastructure. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Remote 2nd Line Support Engineer in Southampton
Sterling Bridge Limited
Location: Southampton

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