2nd Line Support Engineer - Remote in Southampton
2nd Line Support Engineer - Remote

2nd Line Support Engineer - Remote in Southampton

Southampton Full-Time 32000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 2nd line support and troubleshoot technical issues in a cloud-first environment.
  • Company: Join a forward-thinking MSP known for innovation and technical excellence.
  • Benefits: Competitive salary, hybrid work model, and fast progression opportunities.
  • Why this job: Kickstart your tech career with real impact and growth potential.
  • Qualifications: Experience in IT support and strong problem-solving skills.
  • Other info: Dynamic team culture with a focus on personal development.

The predicted salary is between 32000 - 36000 £ per year.

Role: 2nd Line Engineer

Location: Southampton (Hybrid)

Salary: £32,000 - £36,000

Cutting-Edge MSP | Cloud-First Environment | Fast Progression to 3rd Line & Infrastructure

We are working with one of Southampton's most forward-thinking MSPs, known for their technical excellence, innovation, and investment in people. They are now looking for a 2nd Line Engineer to join their talented team and become part of...

2nd Line Support Engineer - Remote in Southampton employer: Sterling Bridge Limited

Join a dynamic and innovative team at one of Southampton's leading Managed Service Providers, where your skills as a 2nd Line Support Engineer will be nurtured in a cloud-first environment. With a strong emphasis on employee development, you'll benefit from fast progression opportunities to 3rd Line and Infrastructure roles, all while enjoying a supportive work culture that values technical excellence and collaboration.
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Contact Detail:

Sterling Bridge Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 2nd Line Support Engineer - Remote in Southampton

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or join relevant tech forums. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on common 2nd Line Support scenarios. We all know that hands-on experience speaks volumes, so be ready to share your troubleshooting stories!

✨Tip Number 3

Show your passion for tech! During interviews, let your enthusiasm for cloud technologies and innovative solutions shine through. It’s not just about skills; it’s about being a great fit for their culture!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our community!

We think you need these skills to ace 2nd Line Support Engineer - Remote in Southampton

2nd Line Support
Technical Excellence
Cloud Technologies
Problem-Solving Skills
Customer Service Skills
Networking Knowledge
Windows Server
Active Directory
Virtualisation Technologies
Remote Support
Communication Skills
Team Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the 2nd Line Engineer role. We want to see how your background aligns with our cutting-edge MSP environment!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team and how you can contribute to our innovative culture. Let us know what makes you tick!

Show Off Your Technical Skills: In your application, don’t forget to mention specific technical skills or tools you’ve worked with that are relevant to the role. We love seeing candidates who are passionate about technology and eager to learn more!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at Sterling Bridge Limited

✨Know Your Tech Inside Out

Make sure you brush up on the technical skills required for a 2nd Line Support Engineer. Familiarise yourself with common issues, troubleshooting techniques, and the specific technologies used by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Problem-Solving Skills

Prepare to discuss past experiences where you've successfully resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical thinking and ability to handle challenges effectively.

✨Research the Company Culture

Get to know the company's values and work environment. Since they pride themselves on innovation and investment in people, think about how your personal values align with theirs. This will help you articulate why you're a great fit for their team during the interview.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team's current projects, opportunities for progression to 3rd Line, or how they support employee development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.

2nd Line Support Engineer - Remote in Southampton
Sterling Bridge Limited
Location: Southampton
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