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- Tasks: Support users and learn about real IT environments with hands-on experience.
- Company: Fast-growing tech business in Southampton focused on developing junior engineers.
- Benefits: Competitive salary, paid training, private medical cover, and 25 days holiday.
- Why this job: Kickstart your IT career with rapid progression and mentorship from senior engineers.
- Qualifications: Experience in 1st Line Support and a good understanding of Windows and networking.
- Other info: Join a supportive culture with regular socials and clear career growth opportunities.
The predicted salary is between 24000 - 28000 £ per year.
Location: Southampton (Onsite / Hybrid options)
Salary: £24,000 - £28,000
Perfect Entry Point | Rapid Progression to 2nd Line | Cloud & Infrastructure Exposure
We are working with a fast-growing technology business in Southampton that is known for developing junior engineers properly. They are now looking for a 1st Line Engineer who is hungry to learn, eager to grow, and wants to move up the technical ladder quickly.
This is not a role where you will be stuck doing password resets forever. From day one, you will be learning how real IT environments work, supporting users, working with Microsoft 365, Azure, networking, and modern infrastructure, and being coached by senior engineers who actively help you progress into 2nd Line, 3rd Line, Cloud or Infrastructure roles.
If you are early in your IT career and want to move faster than everyone else, this is exactly that opportunity.
Required Skills:- Experience in 1st Line / IT Support (commercial or apprenticeship)
- Good understanding of Windows 10/11, Microsoft 365 & Active Directory
- Basic networking knowledge - DNS, DHCP, VPNs
- Strong communication skills and a customer-first mindset
- Ambitious, motivated, and genuinely keen to develop
- £24,000 - £28,000 Salary
- Join a team that promotes from within
- Clear progression into 2nd Line (often within 6-12 months)
- Hands-on exposure to Azure, Cloud, Infrastructure & Projects
- Paid training & certifications - Microsoft, Azure & more
- Private Medical Cover & Sick Pay
- 25 Days Holiday + Bank Holidays
- Supportive culture with real mentoring (not micromanagement)
- Regular socials, tech sessions & progression reviews
If you are a driven junior engineer who wants to build a serious IT career, not just take a job, click APPLY NOW, attach your FULL CV and contact details, and I will be in touch ASAP.
1st Line Support Engineer in Southampton employer: Sterling Bridge Limited
Contact Detail:
Sterling Bridge Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Support Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at tech meetups. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about Windows 10/11, Microsoft 365, and basic networking concepts. We want to see your passion for IT!
✨Tip Number 3
Show off your customer-first mindset during interviews. Share examples of how you've helped users in the past, even if it was just in a training or apprenticeship setting. We love candidates who put users first!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for driven individuals ready to grow in their IT careers!
We think you need these skills to ace 1st Line Support Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in 1st Line Support and any skills that match the job description. We want to see how you fit into our team, so don’t be shy about showcasing your passion for IT!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your eagerness to learn and grow within the role. Let us know why you're excited about the opportunity and how you can contribute to our supportive culture.
Show Off Your Communication Skills: Strong communication is key in this role. When writing your application, keep it clear and concise. We appreciate a friendly tone, so let your personality come through while maintaining professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we can’t wait to see what you bring to the table. Don’t forget to attach your full CV and contact details!
How to prepare for a job interview at Sterling Bridge Limited
✨Know Your Tech Basics
Brush up on your knowledge of Windows 10/11, Microsoft 365, and basic networking concepts like DNS and DHCP. Being able to discuss these topics confidently will show that you're ready for the role and eager to learn more.
✨Show Your Customer-First Mindset
Prepare examples of how you've provided excellent customer support in the past. Whether it's resolving a technical issue or helping a colleague, demonstrating your strong communication skills and customer-first attitude will set you apart.
✨Express Your Ambition
Let them know you're not just looking for any job, but a career. Talk about your eagerness to progress into 2nd Line roles and beyond. This shows that you're motivated and ready to take advantage of the growth opportunities they offer.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and progression paths. This not only shows your interest in the role but also helps you gauge if the company is the right fit for your career aspirations.
