Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for technical issues and support users across various systems.
- Company: Fast-growing telecom provider known for reliable connectivity and modern communication solutions.
- Benefits: Salary between £25,000 - £28,000, hybrid working, and 25 days holiday plus bank holidays.
- Why this job: Kickstart your IT career with clear progression opportunities and exposure to cutting-edge technologies.
- Qualifications: Experience with Windows environments, Microsoft 365, and basic networking knowledge.
- Other info: Join a supportive team and gain valuable skills in a dynamic tech environment.
The predicted salary is between 25000 - 28000 £ per year.
Role: 1st Line IT Engineer
Location: Southampton (Hybrid Working)
Salary: £25,000 - £28,000
Fast-Growing Telecom Provider | Cloud & Networking Exposure | Clear Career Progression
We’re partnered with a growing telecoms service provider based in Southampton that is continuing to expand its technology and support teams as demand for their services increases. Known for delivering reliable connectivity and modern communication solutions to businesses across the UK, they’re now looking for an enthusiastic 1st Line IT Engineer to join their expanding technical support team.
This is a fantastic opportunity for someone early in their IT career who wants to develop their technical skills in a fast-paced technology environment. You’ll be the first point of contact for technical issues, supporting users across a range of systems while gaining valuable exposure to networking, cloud services, and telecom infrastructure.
What makes this role particularly exciting is the clear progression pathway within the technical team. You’ll work closely with experienced engineers, assisting with escalations and learning about more advanced infrastructure and networking technologies as you grow. For someone motivated to build a long-term career in IT, this role offers the chance to progress into 2nd Line, Network Engineering, or Infrastructure roles over time.
Required Skills:
- Experience supporting Windows environments and Microsoft 365
- Basic understanding of Active Directory and user administration
- Knowledge of networking fundamentals (DNS, DHCP, VPNs)
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer support skills
- A genuine interest in technology, networking, and telecom systems
Exclusive Benefits:
- £25,000 - £28,000 Salary
- Hybrid Working Model
- Exposure to networking, telecom infrastructure, and cloud technologies
- Work alongside a skilled and supportive technical team
- Clear progression pathway into 2nd Line, Networking, or Infrastructure roles
- Training and certification opportunities
- Modern and collaborative working environment
- 25 Days Holiday + Bank Holidays
If you’re a 1st Line IT Engineer looking to grow your career within a dynamic telecom technology environment, click APPLY NOW, attach your FULL CV and contact details, and I’ll be in touch ASAP.
1st Line Engineer in Southampton employer: Sterling Bridge Limited
Contact Detail:
Sterling Bridge Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Engineer in Southampton
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local tech meetups or online webinars to meet potential employers and fellow tech enthusiasts. You never know who might have a lead on that perfect 1st Line Engineer role!
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to showcase your skills and connect with hiring managers. Share your projects or any tech-related content to get noticed – it’s all about making that first impression!
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows environments, Microsoft 365, and networking fundamentals. Practice explaining your troubleshooting process clearly, as communication is key in this role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a supportive team where you can grow your career in IT.
We think you need these skills to ace 1st Line Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 1st Line IT Engineer role. Highlight your experience with Windows environments, Microsoft 365, and any relevant troubleshooting skills. We want to see how your background fits with what we're looking for!
Show Your Passion: Let your enthusiasm for technology shine through in your application. Mention any personal projects or interests related to networking or telecom systems. We love seeing candidates who are genuinely excited about the field!
Keep It Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you outline your skills and why you want to join our team without rambling on.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, we’ll be able to get back to you quicker!
How to prepare for a job interview at Sterling Bridge Limited
✨Know Your Tech Basics
Brush up on your knowledge of Windows environments, Microsoft 365, and networking fundamentals like DNS and DHCP. Being able to discuss these topics confidently will show that you're ready for the role and can handle the technical challenges that come your way.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think of specific scenarios where you identified a problem, worked through it, and resolved it. This will demonstrate your troubleshooting abilities and your approach to customer support.
✨Communicate Clearly
Since you'll be the first point of contact for users, practice explaining technical concepts in simple terms. During the interview, focus on clear communication and active listening to show that you can effectively support users with varying levels of tech knowledge.
✨Express Your Enthusiasm for Growth
Let them know you're eager to learn and grow within the company. Talk about your interest in networking, cloud services, and telecom systems, and how you see this role as a stepping stone to further your career in IT. This will highlight your motivation and commitment to the position.