2nd Line Engineer in London

2nd Line Engineer in London

London Full-Time 33000 - 36000 £ / year (est.) On-site
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At a Glance

  • Tasks: Support cloud and infrastructure environments while tackling exciting technical challenges.
  • Company: Fast-growing MSP in Ringwood with a strong reputation for quality solutions.
  • Benefits: Competitive salary, paid certifications, 25 days holiday, and ongoing training.
  • Other info: Dynamic environment with clear progression pathways into advanced roles.
  • Why this job: Join a collaborative team and accelerate your career in modern cloud technologies.
  • Qualifications: Experience in 2nd Line IT Support and strong knowledge of Microsoft 365 and networking.

The predicted salary is between 33000 - 36000 £ per year.

Location: Ringwood (BH24)

Salary: £33,000 - £36,000

Modern MSP Environment | Cloud Infrastructure Exposure | Exciting Technical Progression

We're partnered with a modern and fast-growing MSP based in Ringwood that's built a strong reputation for delivering high-quality cloud and infrastructure solutions to a wide range of businesses. Due to continued growth and increased demand for their services, they're now looking for a talented 2nd Line Engineer to join their expanding technical team. This is an excellent opportunity for someone who wants to work in a highly technical and forward-thinking environment where they can continue developing their infrastructure and cloud expertise.

You’ll gain exposure to a broad range of technologies across multiple client environments, working with modern cloud platforms, networking technologies, and enterprise Microsoft systems on a daily basis. What makes this role particularly exciting is the amount of technical variety and project exposure available. You’ll work closely with senior engineers on cloud migrations, infrastructure upgrades, technical escalations, and modernisation projects, giving you the opportunity to continuously build your technical skillset and progress your career.

The company has a strong culture of investing in its engineers, encouraging continuous learning and providing clear progression opportunities into 3rd Line, Infrastructure, Cloud, and Project-focused roles. If you’re someone who enjoys working with modern technologies in a collaborative MSP environment where no two days are the same, this is a fantastic opportunity to join a company that genuinely supports technical growth.

Required Skills:

  • Experience working in a 2nd Line IT Support role
  • Strong knowledge of Microsoft 365, Windows Server & Active Directory
  • Good networking knowledge including DNS, DHCP, VPNs, and firewalls
  • Experience supporting cloud and infrastructure environments
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and customer-facing abilities
  • Passion for modern cloud technologies and infrastructure
  • MSP experience is highly desirable

Exclusive Benefits:

  • £33,000 - £36,000 Salary
  • Exposure to Cloud Infrastructure, Microsoft 365, and modern enterprise technologies
  • Hands-on involvement in cloud projects, migrations, and infrastructure upgrades
  • Clear progression pathway into 3rd Line, Infrastructure, Cloud, or Project Engineering roles
  • Paid certifications and ongoing technical training
  • Supportive and highly skilled technical team
  • Modern office environment in Ringwood (BH24)
  • 25 Days Holiday + Bank Holidays

If you’re a 2nd Line Engineer looking to accelerate your career within a modern cloud-focused MSP, click APPLY NOW, attach your FULL CV and contact details, and I’ll be in touch ASAP.

2nd Line Engineer in London employer: Sterling Bridge Limited

Join a dynamic and fast-growing technology business in Southampton, where your role as a 1st Line Telecoms Support Engineer will be pivotal in shaping the future of networking, cloud, and VoIP solutions. With a strong emphasis on career progression, a supportive work culture, and opportunities for personal development, this company is dedicated to fostering talent and innovation in a collaborative environment.

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Contact Details:

Sterling Bridge Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land 2nd Line Engineer in London

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sterling Bridge Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Sterling Bridge Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sterling Bridge Limited!

✨Direct Apply to Sterling Bridge Limited

Let's not forget to apply directly through the Sterling Bridge Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace 2nd Line Engineer in London

2nd Line IT Support
Microsoft 365
Windows Server
Active Directory
Networking Knowledge
DNS
DHCP

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sterling Bridge Limited.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sterling Bridge Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Sterling Bridge Limited

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.