At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues daily.
- Company: Join a fast-growing MSP in Southampton, renowned for quality IT solutions.
- Benefits: Enjoy career progression opportunities and a supportive team environment.
- Why this job: Be part of a close-knit team with exposure to exciting cloud projects.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: Ideal for high school and college students eager to kickstart their IT careers.
The predicted salary is between 30000 - 34000 £ per year.
- Around 2 years of experience in IT Support or 2nd Line roles
- Strong knowledge of Windows 10/11, Microsoft 365 & Active Directory
- Basic understanding of networking DNS, DHCP, VPNs, firewalls
- Experience troubleshooting hardware, software & cloud-based systems
- Excellent communication skills and a proactive, problem-solving mindset
- £28,000 – £30,000 Salary
- Hybrid working (3 days in the office, 2 WFH)
- Work within a highly skilled, collaborative IT team
- Paid certifications & training Microsoft, Azure, Security & more
- Private Medical Cover & Sick Pay
- 25 Days Holiday + Bank Holidays
- Modern office space in Central Southampton
- Regular socials & company events
- Clear progression into 3rd Line, Cloud, or Project Engineering
IT Technician employer: Sterling Bridge Limited
Contact Detail:
Sterling Bridge Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the latest IT support tools and technologies that are commonly used in Managed Service Providers (MSPs). Being knowledgeable about these tools will not only help you during the interview but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the industry, especially those working in MSPs. Attend local tech meetups or online forums where you can connect with others in the field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues or improved processes in previous roles. Having concrete examples ready will showcase your problem-solving skills and hands-on experience, which are crucial for an IT Technician.
✨Tip Number 4
Research the company culture of the MSP you're applying to. Understanding their values and work environment will help you tailor your conversation during interviews, showing that you're a good fit for their team-oriented approach.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT skills and experiences that align with the job description. Focus on hands-on technical exposure and any previous roles in IT support or infrastructure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your passion for IT. Mention specific projects or experiences that demonstrate your ability to contribute to a growing MSP.
Highlight Career Progression: In your application, express your interest in career progression into cloud and projects. This shows that you are not only looking for a job but also for growth within the company.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT role.
How to prepare for a job interview at Sterling Bridge Limited
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in detail. Bring examples of past projects or experiences where you successfully solved IT issues, as this will demonstrate your hands-on tech exposure.
✨Understand the Company Culture
Research the MSP's values and work environment. Showing that you align with their supportive team ethos can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, career progression opportunities, and the company's approach to cloud solutions. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific scenarios where you've had to troubleshoot or resolve IT problems. Highlighting your analytical skills and ability to think on your feet will impress the interviewers.