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- Tasks: Provide 2nd line support and work on exciting cloud and cyber security projects.
- Company: Dynamic MSP in St Albans known for rapid engineer development.
- Benefits: Competitive salary, paid training, private medical cover, and 25 days holiday.
- Other info: Fast-track progression into advanced roles with a supportive team culture.
- Why this job: Accelerate your career with hands-on experience in modern technologies.
- Qualifications: 2+ years in an MSP, strong Windows Server and networking skills.
The predicted salary is between 30000 - 32000 £ per year.
Location: St Albans (Onsite / Client Visits)
Salary: £30,000 - £32,000
Fast-Track Progression | Cloud & Cyber Exposure | High-Growth MSP Environment
We are working with a forward-thinking MSP based in St Albans that has built a reputation for developing engineers quickly and giving them real exposure to modern technologies. They are now looking for an experienced 2nd Line Engineer with a strong MSP background to join their growing technical team.
This is an ideal role for someone who wants to move beyond day-to-day support and accelerate their career into cloud infrastructure and cyber security. You will be working closely with senior engineers on escalations, infrastructure improvements, and project work, gaining hands-on experience with Azure, Microsoft 365, networking, and security-focused environments. Engineers here do not stay static; there is a clear, proven progression path into 3rd Line, Infrastructure, and Cyber roles, with structured development and regular salary progression as your technical capability grows.
If you are ambitious, technically curious, and want to be somewhere that actively pushes your career forward, this is exactly that opportunity.
Required Skills:
- Minimum 2 years experience within an MSP environment (essential)
- Strong experience supporting Windows Server, Active Directory & Microsoft 365
- Good networking knowledge - DNS, DHCP, VPNs, firewalls
- Full UK driving licence (client site visits required)
- Strong communication skills and a proactive mindset
- Desire to progress into Cloud or Cyber Security roles
Exclusive Benefits:
- £30,000 - £32,000 Salary
- Clear fast-track progression pathway into 3rd Line & Infrastructure roles
- Hands-on exposure to Azure, cloud infrastructure & security technologies
- Paid certifications & training - Microsoft, Azure & Security
- Regular salary reviews based on technical progression
- Private Medical Cover & Sick Pay
- 25 Days Holiday + Bank Holidays
- Supportive technical team with strong mentoring culture
- Regular socials and team development sessions
If you are a 2nd Line MSP Engineer who wants to move quickly into cloud or cyber-focused roles, click APPLY NOW, attach your FULL CV and contact details, and I will be in touch ASAP.
IT Support Engineer employer: Sterling Bridge Limited
Contact Detail:
Sterling Bridge Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support and cloud technologies. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that highlight your experience with Windows Server, Active Directory, or Azure. This can really make you stand out in interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions and scenarios you might face as a 2nd Line Engineer. Practice explaining your thought process clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in an MSP environment and your skills with Windows Server, Active Directory, and Microsoft 365. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT support and your desire to progress into cloud and cyber security roles. We love seeing candidates who are ambitious and technically curious, so let that enthusiasm come through!
Show Off Your Communication Skills: Strong communication is key in this role, especially when dealing with clients. Make sure your application reflects your ability to communicate effectively, whether it’s through clear language in your CV or a friendly tone in your cover letter. We’re all about teamwork here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive, which is exactly the kind of mindset we’re looking for!
How to prepare for a job interview at Sterling Bridge Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss specific scenarios where you've used these technologies in your previous roles, as this will show your practical experience and understanding.
✨Show Off Your Networking Skills
Since networking knowledge is key for this role, prepare to talk about DNS, DHCP, VPNs, and firewalls. Think of examples where you've resolved networking issues or improved network performance, as this will demonstrate your hands-on expertise.
✨Demonstrate Your Proactive Mindset
Employers love candidates who take initiative. Share instances where you've gone above and beyond in your previous roles, whether it was suggesting improvements or taking on additional responsibilities. This will highlight your ambition and readiness to progress.
✨Prepare Questions About Career Progression
Since this role offers a clear progression path, come prepared with questions about how the company supports career development. Ask about training opportunities, mentorship, and the types of projects you might work on, showing that you're serious about advancing your career.