At a Glance
- Tasks: Support and troubleshoot diverse IT environments while gaining hands-on experience in cloud and cyber security.
- Company: Dynamic Managed Service Provider in Southampton focused on innovation and growth.
- Benefits: Competitive salary, 25 days holiday, technical training, and clear career progression.
- Other info: Exciting opportunity for career advancement into 3rd Line and Infrastructure Engineering.
- Why this job: Join a forward-thinking team and elevate your skills in cutting-edge technologies like AI and cloud.
- Qualifications: Experience in 2nd Line IT support with knowledge of Microsoft 365, Azure, and networking.
The predicted salary is between 38250 - 46750 £ per year.
Location: Southampton
Salary: £31,000
We are partnered with a growing Managed Service Provider (MSP) in Southampton that is investing heavily in its technical team and the services it delivers to clients. They are now looking for a talented 2nd Line IT Engineer to join the business and take the next step in their technical career. This is much more than a typical 2nd Line support position.
You will work across a varied client base and modern IT environments, gaining hands-on exposure to cloud infrastructure, hybrid environments and cyber security, while supporting and troubleshooting a broad range of technologies. You will have the opportunity to get involved with Microsoft 365, Azure, Windows Server, Active Directory, networking, cloud platforms and security technologies, as well as supporting infrastructure improvements and technical projects. The business is also embracing AI and emerging technologies, giving you the chance to develop your knowledge in an area that is becoming increasingly important across IT.
What really makes this opportunity stand out is the progression available. The company is keen to develop its engineers and provide a clear route from 2nd Line into 3rd Line Engineering and Infrastructure Engineering. You will be surrounded by experienced technical professionals, giving you the support and exposure needed to keep building your skillset.
If you are a 2nd Line Engineer who wants to move into a more technical environment, work with Cloud, Hybrid Infrastructure, Cyber Security and AI, and build towards a senior engineering career, this could be an excellent next move.
Required Skills:
- Experience working in a 2nd Line IT Support / IT Engineer role
- MSP experience is highly desirable
- Good knowledge of Microsoft 365, Windows and Active Directory
- Exposure to Azure and Cloud Infrastructure
- Understanding of hybrid IT environments
- Good networking knowledge including DNS, DHCP, VPNs and firewalls
- Exposure to Cyber Security technologies and best practices
- Strong troubleshooting and problem-solving abilities
- Comfortable working across multiple client environments
- Strong communication and customer-facing skills
- Interest in AI and emerging technologies
Exclusive Benefits:
- £31,000 Salary
- Strong exposure to Cloud Infrastructure & Hybrid Environments
- Hands-on exposure to Cyber Security
- Opportunity to develop knowledge of AI and emerging technologies
- Exposure to varied client infrastructures and technical environments
- Involvement in infrastructure and cloud-based projects
- Clear progression into 3rd Line and Infrastructure Engineer roles
- Technical training and development opportunities
- Supportive team with experienced engineers
- Modern and forward-thinking MSP environment
- 25 Days Holiday + Bank Holidays
If you are a 2nd Line IT Engineer looking for an MSP where you can gain serious exposure to Cloud, Hybrid Infrastructure, Cyber Security and AI, while progressing towards 3rd Line or Infrastructure Engineering, click APPLY NOW, attach your FULL CV and contact details, and I will be in touch ASAP.
Locations
2nd Line Engineer in Hampshire, Portsmouth employer: Sterling Bridge Limited
Join a dynamic and fast-growing technology business in Southampton, where your role as a 1st Line Telecoms Support Engineer will be pivotal in shaping the future of networking, cloud, and VoIP solutions. With a strong emphasis on career progression, a supportive work culture, and opportunities for personal development, this company is dedicated to fostering talent and innovation in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line Engineer in Hampshire, Portsmouth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sterling Bridge Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sterling Bridge Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sterling Bridge Limited!
✨Direct Apply to Sterling Bridge Limited
Let's not forget to apply directly through the Sterling Bridge Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2nd Line Engineer in Hampshire, Portsmouth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sterling Bridge Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sterling Bridge Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sterling Bridge Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
