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- Tasks: Join as a 2nd Line IT Engineer, tackling tech challenges and supporting clients daily.
- Company: A fast-growing MSP in Central Southampton, known for top-tier support and innovation.
- Benefits: Enjoy hybrid working, paid certifications, private medical cover, and regular social events.
- Why this job: This role offers genuine progression into cloud and cyber security in a modern, supportive environment.
- Qualifications: Experience with Windows Server, Microsoft 365, networking, and a drive to grow technically.
- Other info: Flexible hours and a friendly tech culture await you!
The predicted salary is between 32000 - 37000 £ per year.
- Solid experience with Windows Server, Microsoft 365, networking & firewalls
- Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS)
- Confident handling 2nd line escalations and working in fast-paced environments
- Strong communication and a drive to grow technically
- MSP experience a bonus, but not essential
- Competitive Salary (£32,000 – £37,000)
- Hybrid Working & Flexible Hours
- Paid Certifications & Training Microsoft, AWS, Cisco & more
- Progression Pathways into Cloud Infrastructure & Cyber Security
- Private Medical Cover & Sick Pay
- Annual Leave + Bank Holidays
- Regular Social Events drinks, bowling, team nights & more!
- Friendly, Forward-Thinking Tech Culture
2nd Line Support Engineer in Fareham employer: Sterling Bridge Limited
Contact Detail:
Sterling Bridge Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer in Fareham
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Microsoft 365, and cloud platforms like Azure and AWS. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your communication skills, as strong communication is highlighted as a key requirement. Practice explaining technical concepts in simple terms, as this will help you demonstrate your ability to handle 2nd line escalations effectively.
✨Tip Number 3
Research the company culture and values of the MSP you're applying to. Understanding their approach to employee development and team dynamics can help you tailor your responses in interviews and show that you're a good fit for their environment.
✨Tip Number 4
Consider obtaining or mentioning any relevant certifications, especially those related to Microsoft, AWS, or Cisco. This not only shows your commitment to professional growth but also aligns with the company's offer of paid certifications and training.
We think you need these skills to ace 2nd Line Support Engineer in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Microsoft 365, and networking. Emphasise any relevant skills in virtualisation and cloud platforms, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your desire to progress into Cloud Infrastructure and Cyber Security. Mention specific experiences that demonstrate your technical capabilities and communication skills.
Highlight Relevant Experience: If you have MSP experience, be sure to mention it. Even if you don't, highlight any similar roles or projects where you've handled 2nd line escalations or worked in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sterling Bridge Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows Server, Microsoft 365, and networking during the interview. Be prepared to discuss specific scenarios where you've successfully handled 2nd line escalations, as this will demonstrate your capability in a fast-paced environment.
✨Demonstrate Your Communication Skills
Strong communication is key for a 2nd Line Support Engineer. Practice explaining technical concepts in simple terms, as you may need to communicate with clients who aren't tech-savvy. This will show that you can bridge the gap between technical jargon and user-friendly language.
✨Express Your Desire for Growth
The company values progression into Cloud Infrastructure and Cyber Security, so make sure to express your enthusiasm for learning and growing in these areas. Mention any relevant certifications or training you’re interested in pursuing, as this shows your commitment to professional development.
✨Research the Company Culture
Familiarise yourself with the company's culture and values before the interview. Since they promote a friendly and forward-thinking tech environment, be ready to discuss how you align with these values and how you can contribute to their team dynamics.
