2nd Line Engineer

2nd Line Engineer

Southampton Full-Time 35000 £ / year No home office possible
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At a Glance

  • Tasks: As a 2nd Line Engineer, you'll tackle technical issues and support clients daily.
  • Company: Join Hampshire's fastest-growing MSP, known for its dynamic and expanding tech team.
  • Benefits: Enjoy a competitive salary, opportunities for skill development, and a vibrant work culture.
  • Why this job: This role offers rapid growth potential and the chance to elevate your tech skills.
  • Qualifications: Ideal candidates should have a passion for technology and some experience in IT support.
  • Other info: You'll be encouraged to progress towards 3rd Line level within your first year.

Role: 2nd Line EngineerLocation: Southampton (Hybrid)Salary: £32,000 – £36,000

Cutting-Edge MSP | Cloud-First Environment | Fast Progression to 3rd Line & Infrastructure

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

Were working with one of Southamptons most forward-thinking MSPs, known for their technical excellence, innovation, and investment in people. xiskglj Theyre now looking for a 2nd Line Engineer to join their talented team and become part of …

2nd Line Engineer employer: Sterling Bridge Limited

Join a dynamic and rapidly expanding Managed Service Provider in Southampton, where your growth is our priority. With a supportive work culture that encourages skill development towards 3rd Line expertise, we offer competitive salaries and a collaborative environment that values innovation and teamwork. Experience the unique advantage of working in a thriving tech hub, surrounded by passionate professionals dedicated to excellence.
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Contact Detail:

Sterling Bridge Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 2nd Line Engineer

✨Tip Number 1

Familiarise yourself with the latest technologies and tools relevant to a 2nd Line Engineer role. This could include networking protocols, operating systems, and troubleshooting techniques that are commonly used in Managed Service Providers (MSPs). Showing your knowledge during interviews can set you apart from other candidates.

✨Tip Number 2

Network with current employees or professionals in the industry. Use platforms like LinkedIn to connect with people working at the company or in similar roles. Engaging in conversations can provide you with insights about the company culture and expectations, which can be beneficial during your interview.

✨Tip Number 3

Prepare for technical assessments by practising common troubleshooting scenarios that a 2nd Line Engineer might face. This could involve setting up virtual labs or using simulation software to hone your skills. Being able to demonstrate your problem-solving abilities in real-time can impress interviewers.

✨Tip Number 4

Show enthusiasm for professional development and a willingness to learn. Since this role offers the opportunity to progress to 3rd Line level, expressing your eagerness to grow and take on new challenges can resonate well with hiring managers. Make sure to highlight any relevant certifications or training you've pursued.

We think you need these skills to ace 2nd Line Engineer

Windows Server Administration
Active Directory Management
Networking Fundamentals
Troubleshooting Skills
Customer Service Orientation
Virtualisation Technologies (e.g., VMware, Hyper-V)
ITIL Framework Knowledge
Remote Support Tools Proficiency
Backup and Recovery Solutions
Firewall and Security Configuration
Documentation Skills
Time Management
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the 2nd Line Engineer position. Tailor your application to highlight how your background aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in IT support or related fields. Mention specific technologies or systems you have worked with that are relevant to the role.

Showcase Your Ambition: Since the company is looking for ambitious candidates, make sure to express your eagerness to develop your skills towards 3rd Line level. Include examples of how you have pursued professional development in the past.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that your formatting is consistent and professional.

How to prepare for a job interview at Sterling Bridge Limited

✨Showcase Your Technical Skills

As a 2nd Line Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies and tools you've worked with, and consider bringing examples of past projects or challenges you've overcome.

✨Understand the Company Culture

Research the company’s values and culture before the interview. This will help you align your answers with what they are looking for in a candidate and show that you're genuinely interested in being part of their team.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving abilities. Think about common issues faced in 2nd Line roles and how you would approach resolving them, as this will showcase your critical thinking skills.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, opportunities for professional development, or the technologies they use. This shows your enthusiasm and helps you gauge if the role is right for you.

2nd Line Engineer
Sterling Bridge Limited
Location: Southampton

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