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- Tasks: Support clients with IT issues and gain hands-on experience in cloud and infrastructure.
- Company: Dynamic Managed Service Provider based in Central London.
- Benefits: Competitive salary, training opportunities, and 25 days holiday.
- Other info: Fast career progression into 2nd Line, Cloud, or Infrastructure roles.
- Why this job: Kickstart your IT career with real-world exposure to modern technologies.
- Qualifications: Experience with Windows and Microsoft 365; strong troubleshooting skills.
The predicted salary is between 28000 - 32000 £ per year.
Location: Central London
Salary: £28,000 - £32,000
We're partnered with a growing Managed Service Provider based in Central London that specialises in delivering modern cloud and infrastructure solutions to a wide range of business clients. With continued growth and a strong reputation for technical excellence, they're now looking for an ambitious 1st Line IT Engineer to join their expanding support team.
This role is ideal for someone who wants to build their career in an MSP environment where no two days are the same. You'll be supporting multiple client environments, acting as the first point of contact for IT issues while gaining hands-on experience across Microsoft 365, cloud platforms, networking, and infrastructure technologies.
What makes this opportunity particularly exciting is the exposure to real cloud and infrastructure environments early in your career. You'll work closely with senior engineers on escalations and projects, learning about Azure, virtualisation, networking, and modern IT systems while developing the skills needed to progress into 2nd Line, Cloud, or Infrastructure roles.
Required Skills:
- Experience supporting Windows environments and Microsoft 365
- Basic understanding of Active Directory and user administration
- Knowledge of networking fundamentals (DNS, DHCP, VPNs)
- Strong troubleshooting and problem-solving ability
- Excellent communication and customer support skills
- A genuine interest in cloud technologies and IT infrastructure
- MSP experience is a plus
Exclusive Benefits:
- £28,000 - £32,000 Salary
- Opportunity to work within a cloud-focused MSP environment
- Exposure to Azure, infrastructure projects, and modern IT systems
- Work with a wide variety of client technologies
- Clear progression pathway into 2nd Line, Cloud, or Infrastructure roles
- Training and certification opportunities
- Modern Central London office location
- 25 Days Holiday +
1st Line Engineer employer: Sterling Bridge Limited
Contact Detail:
Sterling Bridge Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on that perfect 1st Line Engineer role.
✨Tip Number 2
Practice your interview skills! Mock interviews can be a game changer. Grab a mate or use online resources to simulate the interview experience. Focus on showcasing your troubleshooting skills and passion for cloud technologies.
✨Tip Number 3
Tailor your approach! When you find a job you like, research the company and its culture. Use this info to customise your pitch during interviews, showing them why you're the right fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, it’s a great way to get noticed by hiring managers who are looking for enthusiastic candidates like us.
We think you need these skills to ace 1st Line Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 1st Line IT Engineer role. Highlight your experience with Windows environments, Microsoft 365, and any relevant networking knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for cloud technologies and IT infrastructure. Let us know why you're excited about this opportunity and how you can contribute to our team.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing strong troubleshooting abilities, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it’s super easy!
How to prepare for a job interview at Sterling Bridge Limited
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Windows environments, Microsoft 365, and networking fundamentals like DNS and DHCP. Being able to discuss these topics confidently will show that you're ready for the role and can handle the technical challenges that come with it.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Whether it's troubleshooting a network problem or assisting a user with Active Directory, having specific scenarios ready will demonstrate your strong problem-solving abilities and customer support skills.
✨Express Your Passion for Cloud Technologies
Since this role is cloud-focused, make sure to convey your genuine interest in cloud technologies and infrastructure. Talk about any relevant projects or experiences you've had, and express your eagerness to learn more about Azure and modern IT systems.
✨Practice Your Communication Skills
As you'll be the first point of contact for IT issues, excellent communication is key. Practice explaining technical concepts in simple terms, as this will help you connect with clients and colleagues alike. A friendly and approachable attitude can go a long way in an interview!