At a Glance
- Tasks: Support sales teams, manage customer queries, and ensure smooth order fulfilment.
- Company: Join Sterling Computers, a dynamic and inclusive tech company.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
- Why this job: Be part of a team that drives customer satisfaction and revenue growth.
- Qualifications: Sales support experience and strong organisational skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Job
Description: The Inside Sales Representative provides commercial and operational support to the Regional Director and Account Managers throughout the sales lifecycle.
The role is responsible for supporting customer engagement activities, preparing quotations, coordinating pricing and supplier information, tracking orders, maintaining CRM accuracy, and assisting in the resolution of customer queries.
This position plays a critical role in ensuring a responsive, professional, and efficient customer experience while supporting revenue growth across Sterling UK.
- Required Skills & Experience
- Experience in a sales support, inside sales, or customer-facing commercial role.
- Strong organisational skills with close attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Confident and professional telephone and written communication skills.
- Customer-focused with a proactive and solutions-oriented mindset.
- Basic understanding of IT products and solutions is desirable.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Experience using Salesforce or a similar CRM system is advantageous.
Key Responsibilities
- Support Account Managers throughout the sales cycle, from initial enquiry through to order fulfilment.
- Prepare accurate and timely quotations in line with agreed pricing and commercial guidelines.
- Maintain up-to-date and accurate records of customer and sales activity within the CRM system.
- Track orders and provide proactive updates to internal stakeholders and customers.
- Respond to customer enquiries via telephone and email in a professional and timely manner.
- Liaise with customers regarding pricing, product availability, lead times, and order status.
- Support the resolution of delivery queries, returns, and other service-related matters.
- Maintain a high standard of customer service at all times.
- Supplier & Internal Coordination
- Engage with distributors, manufacturers, and partners to obtain pricing and product information.
- Coordinate with the purchasing and operations teams to ensure timely shipment and delivery.
- Support compliance with internal sales processes and commercial controls.
- Personal Attributes
- Professional and reliable.
- Team-oriented and collaborative.
- Highly organised and process-driven.
- Calm under pressure with strong problem-solving capability.
- Positive, approachable, and customer-focused
Sterling Computers Corporation (UK) Ltd is an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, colour, religion, sex, age, disability, veteran status, national origin, or any other protected characteristic under UK law.
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Inside Sales Representative in Manchester employer: Sterling
Sterling Computers Corporation (UK) Ltd is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. Located in the UK, we offer a collaborative environment where team members are encouraged to thrive, with opportunities for professional advancement and a strong focus on customer satisfaction. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Manchester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Representative at Sterling, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Sterling. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Representative in Manchester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Sterling:When writing your cover letter, make sure to tailor your message specifically for Sterling. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Sterling
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Sterling that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Sterling that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Sterling’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
