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- Tasks: Lead a team to enhance HR services for 4,000+ employees across EMEA.
- Company: STERIS is a global leader in healthcare solutions, dedicated to patient safety and infection prevention.
- Benefits: Enjoy a full-time role with opportunities for growth and a collaborative work culture.
- Why this job: Make a real impact in healthcare while developing your HR skills in a supportive environment.
- Qualifications: Bachelor's degree in HR or CIPD Level 5; 5-10 years of HR Shared Services experience required.
- Other info: Join a diverse team committed to creating a healthier world.
The predicted salary is between 48000 - 72000 £ per year.
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
How Will You Make a Difference
Do you want to spend your working time making a difference in the world around you? Are you passionate about supporting the medical and pharmaceutical industries? Do you care about keeping patients and people safe? If so, then a career with Steris could be a great fit for you.
About Us:
At STERIS we are the technological leader in design, production, and supply of sterilization equipment and monitoring systems.
We are currently recruiting for a Senior HR Shared Service Manager to support the EMEA region. This is an excellent opportunity to join the business at a skilled professional level.
The Senior Manager, HR Shared Services for EMEA will collaborate cross-functionally to ensure the team’s service delivery optimizes business results and contributes to a rich employee experience. This role is responsible for the development, execution and operation of an HR Shared Service strategy supporting the end-to-end life cycle of an employee across STERIS EMEA businesses. This role will drive initiatives to improve process, standardize delivery, and ensure best-in-class experience
What Is Involved
- This role will manage a team of HR Shared Service professionals supporting the European business consisting of 4,000+ employees.
- Provide leadership and build organizational capability within the HR Operations function by developing a highly effective cross-trained team.
- Own the creation, documentation, and management of the end-to-end employee lifecycle HR processes including new hire processing, on-boarding and integration, internal mobility, exits, and maintenance of employee records.
- Identify and action opportunities for automation (i.e. AI, bots, business rules automation), manager and employee self-service.
- Continuously improve the quality of HR data and processes to ensure meaningful and trustworthy business metrics and a positive employee experience.
- Collaborate with key partners, including HRIS, IT, Payroll, Compensation, and Benefits, to ensure appropriate internal controls, process dependencies, and relevant internal audits are in place.
- Develop clear service level standards that define expectations and create accountability for delivering enhanced value through HR Services.
- Ensure timely, accurate, and value-added responses to inbound inquiries and requests with a focus on exceptional service to employees, HR colleagues and the business.
- Work as a leader in the Company’s Human Resources function to improve efficacy, efficiency and accuracy in all processes that drive the organization’s processing of employee data changes and other HR transactions in the United States.
- Plan, organize, and coordinate HR projects and initiatives using a formal project management approach and Lean principles.
Required Experience
- Bachelor\’s degree in Human Resources or CIPD Level 5 qualification.
- 5-10 years of relevant experience in HR Shared Services supporting the EMEA region
- Experience in leading an HR shared service or operations team and applying service management principles
- SuccessFactors (HRIS) experience is preferred; enterprise HRIS experience required; ServiceNow experience is preferred but not essential.
- Experience in lean process, process improvement, implementation of enabling technologies (i.e. AI, bots, business rules, knowledge base, workflow design), and developing operational KPIs that align with business needs
- Proven ability to manage and motivate teams, creating an engaged, high performance team culture
- Full working knowledge and understanding of HR legislation/employment law, principles, policies, and procedures
- Comfort managing up and across the organization, with strong credibility and the ability to influence leaders and teams – excellent collaboration skills
- Strong understanding of employment labour laws and regulations
- Analytical skills with the ability to resolve a wide variety of complex issues using data to drive decision making
- Excellent organizational and oral/written communication skills
Skills
- Analytical, problem solving, critical thinking and organization skills
- Flexible and adaptable to changing priorities and practices
- Customer focused, detail oriented, process driven.
- Experience in data and record management
- Pro-active/strong follow-up skills
- Strong collaboration and teamwork skills; demonstrated ability to lead in a collaborative environment, build consensus and promote the exchange of information among team members
- Strong knowledge of systems and technology
Equal Opportunities
STERIS plc provides employment and advancement opportunities without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion/belief, sex (gender), sexual orientation or any other legally protected characteristic as defined by UK employment law. The Company bases all employment decisions on merit, qualifications, skills, and abilities with the intention that the best candidate is selected for each position.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 18,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Medical Equipment Manufacturing and Hospitals and Health Care
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Senior HR Shared Service Manager employer: STERIS
Contact Detail:
STERIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HR Shared Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends in HR shared services, especially those relevant to the EMEA region. Understanding how automation and AI are being integrated into HR processes can give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of STERIS or similar companies. Engaging with them can provide insights into the company culture and expectations for the Senior HR Shared Service Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved HR processes in your previous roles. Highlighting your experience with lean methodologies and service management principles will resonate well with the hiring team.
✨Tip Number 4
Stay updated on employment laws and regulations within the EMEA region. Being knowledgeable about these topics will not only help you in the interview but also demonstrate your commitment to compliance and best practices in HR.
We think you need these skills to ace Senior HR Shared Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR Shared Services, particularly within the EMEA region. Emphasise your leadership skills and any experience with process improvement or automation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting the medical and pharmaceutical industries. Mention specific examples of how you've improved HR processes or enhanced employee experiences in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your Bachelor's degree in Human Resources or CIPD Level 5. If you have experience with SuccessFactors or other HRIS systems, make sure to include that as well.
Showcase Analytical Skills: Provide examples of how you've used data to drive decision-making in HR. This could include metrics you've developed or improvements you've implemented based on data analysis.
How to prepare for a job interview at STERIS
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior HR Shared Service Manager. Familiarise yourself with the key tasks mentioned in the job description, such as managing the employee lifecycle and improving HR processes.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead and motivate teams. Discuss how you've built high-performance cultures in previous roles, as this is crucial for the position.
✨Highlight Your Analytical Abilities
Be ready to discuss how you've used data to drive decision-making in HR. Provide specific instances where your analytical skills have led to improved processes or outcomes.
✨Familiarise Yourself with Relevant Technologies
Since the role involves automation and technology, brush up on your knowledge of HRIS systems like SuccessFactors and any experience you have with AI or process improvement tools. This will show your readiness to embrace technological advancements.
