At a Glance
- Tasks: Lead operations to ensure quality delivery and cost efficiency in healthcare solutions.
- Company: Join STERIS, a global leader in innovative healthcare and life sciences.
- Benefits: Competitive salary, career development, and a commitment to health and safety.
- Other info: Dynamic environment with opportunities for continuous improvement and innovation.
- Why this job: Make a real impact on patient care and contribute to a healthier world.
- Qualifications: Leadership experience and strong teamwork skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
HOW YOU WILL MAKE A DIFFERENCE
The primary role of the Manager, Operations is to plan, direct and oversee the operations in their assigned category. Responsible for meeting the operational goals of the department Quality Delivery and Cost (QDC). Responsible for personnel coaching and development to ensure both technical and career path progression. Fosters a spirit of empowered work teams and unity among department members to effectively identify and implement continuous improvement measures. Works directly with Sales Team and Customers to provide in-depth knowledge of product, processes, and procedures. Also answers questions, resolves issues and ensures effective delivery of product. Oversees Shipping/Receiving and Inventory Control department supervisors to support the resolution of issues, provide direction, and ensure effective delivery of products to internal and external Customers. Has direct customer involvement to resolve issues pertaining to his department. Builds a lean environment.
What is involved
- To be responsible for the day to day running of the production unit and the logistical collection and delivery of contaminated products to the site and the delivery of quality sterilised products to the customer.
- To monitor and control the use of capital equipment within recognised performance and efficiency measures.
- To assume prime site responsibility for all Health and Safety Policy issues ensuring that all activities comply with Health and Safety procedures and guidelines.
- To ensure that all designated staff are informed and trained appropriately.
- To act as site Fire Controller.
- To proactively lead all staff putting forward suggestions for continuous improvement, innovation and corrective actions as appropriate and ensuring the implementation of all feasible suggestions.
- To monitor and ensure that all product despatched conform to accepted Company Quality guidelines and procedures, engendering and promoting a quality centred Organisational culture.
- To effectively control and manage the planned maintenance of the premises, resolving occurring faults, and effectively liaising with all personnel as required.
- To effectively plan and schedule all production to the agreed specification to meet customer requirements.
- To approve test reports on process equipment as User as defined in NHS guidance.
- To actively monitor absence levels of staff maintaining and analysing data as appropriate, communicating with Team Leaders and members of staff, interviewing staff as required and referring employees to the Company Medical Advisor as required.
- To coach, support and guide all staff in accordance with the principles of Synergy Health Performance Management policies and procedures, ensuring the successful operation of the system throughout the site, and to act as an induction mentor as required.
- To agree appropriate financial parameters and budgets ensuring rigorous monitoring and complete adherence to financial targets.
- To participate in the on-call management service to maintain emergency services to the customer.
- To lead and actively promote participation in all Company communications initiatives including Team Briefing, employee forums, and staff meetings as required.
- To undertake any reasonable management request.
Required Experience
- Leadership experience and the ability to make things happen by encouraging and channeling the contributions of others, taking a stand on and addressing important issues, and acting as a catalyst for change and continuous improvement.
- Experience fostering teamwork – The synergy that comes from putting employees together to form teams to solve problems, make decisions, and take action for greater department success.
- Experience coaching and developing others – The ability to lead, coach and develop the department’s human capital by establishing an environment conducive to feedback, giving positive and constructive feedback, addressing performance problems and grooming employees for advancement.
- Computer Skills- Must be proficient with all Microsoft Office applications, previous experience using Oracle preferred.
- Business Acumen – experience with and ability to understand company financials, department cost structures, budgets, and operating costs.
Equal Opportunities
STERIS plc provides employment and advancement opportunities without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion/belief, sex (gender), sexual orientation or any other legally protected characteristic as defined by UK employment law. The Company bases all employment decisions on merit, qualifications, skills, and abilities with the intention that the best candidate is selected for each position. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.
For more information, visit www.steris.com. STERIS strives to be an Equal Opportunity Employer.
Operations Manager in Kingston employer: STERIS
At STERIS, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters teamwork and continuous improvement. Our commitment to employee development is evident through comprehensive coaching and career progression opportunities, all while contributing to our mission of creating a healthier and safer world. Located in a vibrant community, we provide a supportive culture that values innovation and quality, ensuring that every team member plays a vital role in our success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Kingston
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like STERIS.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at STERIS.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like STERIS, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operations Manager in Kingston
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at STERIS.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at STERIS.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to STERIS. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at STERIS. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at STERIS
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research STERIS’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
