At a Glance
- Tasks: Perform maintenance and troubleshooting on healthcare equipment to ensure safety and efficiency.
- Company: Join STERIS, a leader in healthcare solutions dedicated to making the world healthier.
- Benefits: Competitive salary, career growth, and opportunities to make a real impact.
- Other info: Dynamic work environment with a focus on learning and development.
- Why this job: Be part of a mission-driven team that enhances patient care and safety.
- Qualifications: 2 years of relevant experience and strong mechanical/electrical skills required.
The predicted salary is between 36000 - 60000 £ per year.
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
HOW YOU WILL MAKE A DIFFERENCE
About You
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
What You Will Do
The Service Engineer performs required preventive and corrective maintenance on the STERIS / Cantel product lines and field troubleshooting primarily in their service area in the country. Perform preventive and corrective maintenance required on STERIS / Cantel product lines, related product lines, and competitive equipment. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting / calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (e.g., schematics, diagrams, technical manuals).
- Perform administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
- Use the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
- Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
- Maintain a courteous and professional demeanour when working with customers, contractors, management, and fellow employees.
- Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS / Cantel products and services, identifying opportunities, and passing leads to management and sales.
Other duties as assigned by the Service Manager: The position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.
Required Experience
- Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilise processing units.
- Valid driver’s license required.
Preferred Experience
- Good troubleshooting skills as well as proven organisation attitude.
- Computer literacy with a good standard of education with good oral and written communication.
- Sufficient technical knowledge of the English language.
- Completion of a recognized mechanical, electrical, or electronic technical training scheme.
STERIS strives to be an Equal Opportunity Employer.
Field Service Engineer employer: STERIS
At STERIS, we pride ourselves on being an exceptional employer, offering our Field Service Engineers the opportunity to make a meaningful impact in healthcare while enjoying a supportive and collaborative work culture. Our commitment to employee growth is evident through continuous training and development opportunities, ensuring that you not only excel in your role but also advance your career. With a focus on innovation and customer service, working at STERIS means being part of a team dedicated to creating a healthier and safer world, all while enjoying the benefits of a dynamic and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current STERIS employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to field service engineering. Think about your past experiences and how they relate to the role at STERIS. We want to hear about your problem-solving skills and customer service successes!
✨Tip Number 3
Show off your technical skills! Bring examples of your work or even a portfolio if applicable. Demonstrating your mechanical and electrical expertise can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the STERIS team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how motivated you are by impactful work and excellent customer service. Share specific examples that highlight your enthusiasm for the role!
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer position. Highlight your mechanical and electrical skills, as well as any relevant experience in healthcare or life sciences. We love seeing how your background aligns with our mission at STERIS.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate when candidates communicate effectively, just like we do with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at STERIS.
How to prepare for a job interview at STERIS
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical skills before the interview. Familiarise yourself with STERIS products and services, especially those related to washing and sterilising processing units. Being able to discuss specific examples of your experience will show that you're not just a good fit, but also genuinely interested in the role.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you solved problems for customers or went above and beyond to meet their needs. This will demonstrate your commitment to making a difference, which aligns perfectly with STERIS's mission.
✨Show Off Your Troubleshooting Skills
Be ready to discuss your troubleshooting process. You might even be asked to solve a hypothetical problem during the interview. Practice explaining your thought process clearly and logically, as this will highlight your technical knowledge and problem-solving abilities, both of which are crucial for a Field Service Engineer.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of challenges you might face, or how success is measured in the role. This shows that you're not only interested in the position but also eager to contribute positively to the team and the company.
