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- Tasks: Perform maintenance and troubleshooting on healthcare equipment to ensure optimal performance.
- Company: STERIS is a global leader in healthcare solutions, dedicated to infection prevention and patient care.
- Benefits: Enjoy a full-time role with opportunities for growth, learning, and impactful work.
- Why this job: Make a difference in healthcare while developing your technical skills in a supportive environment.
- Qualifications: 2 years of relevant experience and a valid driver's license are required; technical training preferred.
- Other info: Join a diverse team committed to creating a healthier world through innovative solutions.
The predicted salary is between 30000 - 42000 £ per year.
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
How You Will Make a Difference
About you:
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us:
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best in class engineering service to our customers.
What You Will Do
The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.
Perform preventive and corrective maintenance required on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
Duties – cont\’d
- Perform administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
- Uses the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle his daily activity.
- Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
- Maintains a courteous and professional demeanour when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
- Other duties as assigned by the Service Manager:
- The position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.
Education Degree
Required Experience
- Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
- Valid driver’s license required.
Preferred Experience
- Good troubleshooting skills as well as proven organization attitude.
- Computer literacy with a good standard of education with good oral and written communication.
- Sufficient technical knowledge of the English language.
- Completion of a recognized mechanical, electrical, or electronic technical training scheme.
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology, Customer Service, and Engineering
-
Industries
Medical Equipment Manufacturing and Hospitals and Health Care
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Field Service Engineer 1 employer: STERIS
Contact Detail:
STERIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer 1
✨Tip Number 1
Familiarise yourself with STERIS products and services. Understanding the specific equipment you'll be working with, such as washing and sterilising units, will give you an edge in interviews and help you demonstrate your technical knowledge.
✨Tip Number 2
Highlight your customer service skills during networking opportunities. Since this role involves maintaining effective relationships with customers, showcasing your ability to communicate and solve problems will make you a more attractive candidate.
✨Tip Number 3
Connect with current or former STERIS employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Field Service Engineer position.
✨Tip Number 4
Prepare for potential technical assessments by brushing up on your troubleshooting skills. Being able to demonstrate your problem-solving abilities in real-time scenarios can set you apart from other candidates.
We think you need these skills to ace Field Service Engineer 1
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in mechanical and electrical skills. Emphasise any previous roles that involved customer service and problem-solving, as these are key for the Field Service Engineer position.
Craft a Strong Cover Letter: In your cover letter, express your passion for making a difference in healthcare. Mention specific examples of how you've provided excellent customer service or solved complex problems in past roles to demonstrate your fit for STERIS.
Highlight Technical Skills: Clearly outline your technical qualifications, including any recognised training in mechanical, electrical, or electronic fields. Mention your familiarity with tools and equipment relevant to the role, as well as your troubleshooting abilities.
Show Enthusiasm for the Company: Research STERIS and mention their mission in your application. Show that you understand their commitment to infection prevention and patient care, and explain why you want to be part of their team.
How to prepare for a job interview at STERIS
✨Show Your Passion for Customer Service
During the interview, emphasise your commitment to excellent customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with STERIS's mission to create a healthier and safer world.
✨Demonstrate Your Technical Skills
Be prepared to discuss your mechanical and electrical skills in detail. Bring examples of past experiences where you successfully performed maintenance or troubleshooting on similar equipment, as this will showcase your technical competence for the Field Service Engineer role.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical problems. Practice articulating your thought process and problem-solving strategies, as this will demonstrate your analytical skills and ability to think on your feet.
✨Familiarise Yourself with STERIS Products
Research STERIS and its product lines before the interview. Understanding their offerings and how they contribute to infection prevention will not only impress your interviewers but also help you articulate how you can add value to their team.
