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- Tasks: Perform maintenance and troubleshooting on healthcare equipment to ensure optimal performance.
- Company: STERIS is a global leader in healthcare solutions, dedicated to infection prevention and patient care.
- Benefits: Enjoy a full-time role with opportunities for growth, learning, and impactful work.
- Why this job: Make a difference in healthcare while developing your technical skills in a supportive environment.
- Qualifications: 2 years of relevant experience and a valid driver's license are required; technical training preferred.
- Other info: Join a diverse team committed to creating a healthier world through innovative solutions.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
How You Will Make a Difference
About you:
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us:
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best in class engineering service to our customers.
What You Will Do
The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.
Perform preventive and corrective maintenance required on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
Duties – cont\’d
- Perform administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
- Uses the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle his daily activity.
- Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
- Maintains a courteous and professional demeanour when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
- Other duties as assigned by the Service Manager:
- The position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.
Education Degree
Required Experience
- Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
- Valid driver’s license required.
Preferred Experience
- Good troubleshooting skills as well as proven organization attitude.
- Computer literacy with a good standard of education with good oral and written communication.
- Sufficient technical knowledge of the English language.
- Completion of a recognized mechanical, electrical, or electronic technical training scheme.
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology, Customer Service, and Engineering
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Industries
Medical Equipment Manufacturing and Hospitals and Health Care
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Field Service Engineer 1 employer: STERIS
Contact Detail:
STERIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer 1
✨Tip Number 1
Familiarise yourself with STERIS products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of STERIS. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your problem-solving skills and technical expertise. Be ready to explain how you've successfully handled similar challenges in previous roles.
✨Tip Number 4
Showcase your customer service experience. Since the role involves interacting with clients, highlighting your ability to maintain professional relationships and provide excellent service will set you apart.
We think you need these skills to ace Field Service Engineer 1
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Field Service Engineer position at STERIS. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in mechanical and electrical work, as well as any customer service roles. Use specific examples to demonstrate your problem-solving skills and technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for making a difference in healthcare. Mention your motivation for wanting to work at STERIS and how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at STERIS
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need strong mechanical and electrical skills. Be prepared to discuss your technical training and any relevant experience you have with maintenance and troubleshooting of medical equipment.
✨Demonstrate Customer Service Excellence
STERIS values excellent customer service. Share examples from your past roles where you successfully resolved customer issues or improved their experience, highlighting your communication skills and professionalism.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your problem-solving abilities. Practice articulating your thought process and approach to diagnosing and fixing equipment issues.
✨Understand STERIS's Mission
Familiarise yourself with STERIS's mission to create a healthier and safer world. Be ready to discuss how your personal values align with this mission and how you can contribute to their goals.
