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For Companies At a Glance
- Tasks: Perform maintenance and troubleshooting on healthcare equipment to ensure safety and efficiency.
- Company: Join STERIS, a global leader in healthcare solutions focused on infection prevention.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that enhances patient care and safety worldwide.
- Qualifications: 2 years of relevant experience and strong mechanical/electrical skills required.
- Other info: Dynamic work environment with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
About you
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best in class engineering service to our customers.
What you will do
The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.
Perform preventive and corrective maintenance required on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
- Perform administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
- Uses the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
- Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
- Maintains a courteous and professional demeanour when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
- Other duties as assigned by the Service Manager.
- The position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.
Education & Experience
- Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
- Valid driver’s license required.
Preferred Experience
- Good troubleshooting skills as well as proven organization attitude.
- Computer literacy with a good standard of education with good oral and written communication.
- Sufficient technical knowledge of the English language.
- Completion of a recognized mechanical, electrical, or electronic technical training scheme.
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
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Field Service Engineer 1 employer: STERIS IMS
Contact Detail:
STERIS IMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer 1
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching STERIS and their products. Understand their mission to create a healthier world and think about how your skills can contribute to that goal. Show them you're not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting and maintenance, be ready to discuss specific examples of how you've tackled challenges in the past. This will demonstrate your hands-on experience and technical knowledge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the STERIS team and contributing to their mission.
We think you need these skills to ace Field Service Engineer 1
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for making a difference shine through. We want to see how motivated you are by impactful work and excellent customer service. Share specific examples that highlight your enthusiasm!
Tailor Your Experience: Make sure to tailor your application to the Field Service Engineer role. Highlight your mechanical and electrical skills, and any relevant experience you have in troubleshooting or maintenance. We love seeing how your background aligns with what we do at STERIS.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate when candidates communicate effectively, as it reflects the strong communication skills we value in our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about STERIS and what we stand for.
How to prepare for a job interview at STERIS IMS
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical skills before the interview. Familiarise yourself with STERIS/Cantel product lines and be ready to discuss your experience with preventive and corrective maintenance. This will show that you're not just a good fit for the role, but also genuinely interested in their products.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about times when you solved problems or went above and beyond for a client. This will demonstrate your commitment to making a difference and your ability to maintain professional relationships.
✨Get Technical
Be prepared to talk about your troubleshooting skills and any relevant technical training you've completed. Bring along any certifications or documents that showcase your qualifications. This will help you stand out as a candidate who can handle the technical demands of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and growth opportunities within STERIS. This shows that you're not only interested in the position but also in how you can grow and contribute to the company’s mission of creating a healthier and safer world.
