At a Glance
- Tasks: Perform maintenance and troubleshooting on healthcare equipment to ensure safety and efficiency.
- Company: Join STERIS, a global leader in healthcare solutions focused on infection prevention.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that enhances patient care and safety worldwide.
- Qualifications: 2 years of relevant experience and strong mechanical/electrical skills required.
- Other info: Dynamic work environment with opportunities for professional development.
The predicted salary is between 28800 - 43200 Β£ per year.
About you
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best in class engineering service to our customers.
What you will do
The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.
Perform preventive and corrective maintenance required on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
- Perform administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
- Uses the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
- Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
- Maintains a courteous and professional demeanour when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
- Other duties as assigned by the Service Manager.
- The position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.
Education & Experience
- Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
- Valid driverβs license required.
Preferred Experience
- Good troubleshooting skills as well as proven organization attitude.
- Computer literacy with a good standard of education with good oral and written communication.
- Sufficient technical knowledge of the English language.
- Completion of a recognized mechanical, electrical, or electronic technical training scheme.
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
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Field Service Engineer 1 employer: STERIS IMS
Contact Detail:
STERIS IMS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Service Engineer 1
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current STERIS employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews! Research common questions for Field Service Engineers and practice your answers. Make sure to highlight your problem-solving skills and customer service experience, as these are key for the role.
β¨Tip Number 3
Show off your technical skills! Bring examples of your past work or projects that demonstrate your mechanical and electrical expertise. This will help you stand out and show that you're ready to hit the ground running.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre genuinely interested in joining the STERIS team.
We think you need these skills to ace Field Service Engineer 1
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your passion for making a difference shine through. We want to see how motivated you are by impactful work and excellent customer service. Share specific examples that highlight your enthusiasm!
Tailor Your Experience: Make sure to align your skills and experiences with what weβre looking for in a Field Service Engineer. Highlight your mechanical and electrical skills, and donβt forget to mention any relevant troubleshooting experience. This helps us see how you fit into our team!
Be Professional Yet Approachable: While we love a friendly vibe, itβs important to maintain a professional tone in your written application. Use clear language and structure your application well, so itβs easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at STERIS IMS
β¨Know Your Stuff
Make sure you brush up on your mechanical and electrical skills before the interview. Familiarise yourself with STERIS/Cantel product lines and any relevant equipment. Being able to discuss specific troubleshooting techniques or maintenance procedures will show that you're serious about the role.
β¨Customer Service is Key
Since this role involves a lot of customer interaction, think of examples where you've provided excellent customer service in the past. Be ready to explain how you handle difficult situations and maintain professionalism, as this will resonate well with the interviewers.
β¨Show Your Problem-Solving Skills
Prepare to discuss scenarios where you've successfully solved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and ability to work under pressure.
β¨Be Ready for Technical Questions
Expect some technical questions related to the job. Review common issues faced in field service engineering and be prepared to explain how you would approach them. This will demonstrate your readiness to tackle the challenges of the role right from the start.