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For Companies At a Glance
- Tasks: Lead customer support and manage essential administrative tasks in a dynamic environment.
- Company: Join STERIS, a global leader in healthcare innovation and infection prevention.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Be the backbone of our operations and make a real difference in healthcare.
- Qualifications: Strong communication skills and previous administrative experience preferred.
- Other info: Flexible, detail-oriented role with a focus on teamwork and customer care.
The predicted salary is between 36000 - 60000 £ per year.
Overview
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
How you will make a difference
About Us
At STERIS Instrument Processing, we are believed experts in surgical instrument sterilisation. We offer on and offsite re-processing, alongside reliable instrument maintenance solutions. Our diverse and talented teams use cutting edge technology to ensure that the highest quality of infection prevention is delivered to our customers.
About You
In this role, you\\\’re not just ticking off tasks; you\\\’re the go-to person, making things click. Picture yourself as the friendly voice handling customer inquiries, the organised pro keeping paperwork in check, and the problem-solver who steps up when things get tricky.
But it\\\’s more than that – when you take the lead in embracing new tech, offer a helping hand beyond the usual, and add your touch to the team\\\’s positive vibe, you\\\’re not just doing a job. You\\\’re a driving force in making our organisation work like a well-oiled machine. So, if you\\\’re up for being the backbone that keeps us running smoothly, this Administrator Supervisor role is your chance to shine and be a game-changer for the whole team!
Working Pattern
40 hours a week, Monday-Friday 9am-5pm onsite
What you will do
We are seeking a dynamic individual to join our team in the role of Administrator Supervisor. As the first point of contact for our valued customers, you will play a crucial role in providing excellent customer assistance. Your responsibilities will encompass a variety of administrative tasks, from handling telephone calls to managing stock levels and supporting finance administration. This role offers an opportunity to contribute to the smooth operation of our organisation by ensuring efficient administrative processes. If you are a detail-oriented, flexible individual with a passion for teamwork and customer care, we invite you to apply for this essential position within our team.
- Provide initial customer support, handling telephone inquiries, and addressing customer needs.
- Handle general administrative tasks, including filing, photocopying, faxing, and generating correspondence.
- Manage stock levels, place orders, and participate in monthly stocktaking.
- Handle general finance administration, including invoice filing, recording, and processing purchase/sales orders.
- Administer SynergyTrak, including loan set management.
- Etch and record surgical instruments with GS1 coding and/or human-readable markings.
- Maintain records for managed instrument repair services.
- Assist with HR-related administrative activities when needed.
- Coordinate meetings, conferences, and internal/external events, including catering and equipment bookings.
- Perform any other duties or tasks as reasonably required.
Required Experience
- Education: Good general education with demonstrated verbal and numerical abilities equivalent to GCSE.
- Computer literate, proficient in various Microsoft packages.
- Effective at meeting deadlines.
- Following instructions and procedures.
- Excellent customer service.
- Strong organisational abilities.
- Self-motivated and independent.
Preferred Experience
- Great communication skills.
- Previous administrative experience
- Attention to Detail
- Ordering System Experience: Proficient in stock take, stock issuing, booking, and ordering.
Skills
- STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
- STERIS strives to be an Equal Opportunity Employer.
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Administration Supervisor employer: STERIS IMS
Contact Detail:
STERIS IMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Supervisor
✨Tip Number 1
Get to know the company inside out! Research STERIS and understand their mission, values, and the specific role of an Administration Supervisor. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, join relevant groups, and engage in conversations about the industry. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administrative tasks. Think of examples from your past experiences that highlight your organisational skills and problem-solving abilities. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the STERIS team. Good luck!
We think you need these skills to ace Administration Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, we’re looking for someone who can bring a positive vibe to our team!
Tailor Your Application: Make sure to tailor your application to the Administrator Supervisor role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we do, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – attention to detail is key in this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at STERIS, which we love to see!
How to prepare for a job interview at STERIS IMS
✨Know Your Stuff
Before the interview, make sure you understand STERIS's mission and values. Familiarise yourself with their products and services, especially in surgical instrument sterilisation. This will show that you're genuinely interested and ready to contribute to their goal of creating a healthier and safer world.
✨Show Off Your Organisational Skills
As an Administration Supervisor, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed administrative duties or resolved customer inquiries. Highlight your attention to detail and how you keep things running smoothly.
✨Be the Problem Solver
During the interview, be ready to discuss how you've tackled challenges in previous roles. Think of specific instances where you stepped up to solve a tricky situation or improved a process. This will demonstrate your proactive approach and ability to be a driving force in the team.
✨Embrace Technology
Since the role involves using various systems like SynergyTrak, be prepared to talk about your experience with technology in administrative roles. If you have any experience with ordering systems or stock management, make sure to mention it. Showing that you're tech-savvy will give you an edge!
