Field Service Engineer in Manchester

Overview

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. We are recruiting for a Field Service Engineer in the Healthcare Engineering team to join us at a skilled level, delivering best-in-class engineering service to our customers.

Job Category: Service/Technical Services • Location: Manchester, MAN, GB • Workplace Type: Remote

What you will do

• The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.
• Perform preventive and corrective maintenance on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
• Perform administrative duties as assigned including computer synchronization daily, completing service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
• Use Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
• Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
• Maintain a courteous and professional demeanour when working with customers, contractors, management, and fellow employees. Adhere to customer protocols and all STERIS and Customer Health & Safety protocols and procedures.
• Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
• Other duties as assigned by the Service Manager.
• The position description is not exhaustive and will vary with changing demands within the department; substantive changes will be carried out in consultation with the post holder.

Required Experience

• Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
• Valid driver’s license required.

Preferred Experience

• Good troubleshooting skills and an organized approach.
• Computer literacy with a good standard of education and strong oral and written communication.
• Sufficient technical knowledge of the English language.
• Completion of a recognized mechanical, electrical, or electronic technical training scheme.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

STERIS strives to be an Equal Opportunity Employer.

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