At a Glance
- Tasks: Support customers by creating quotes, orders, and managing inquiries.
- Company: Join Steris AST, a leader in medical and pharmaceutical support.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Make a positive impact while helping keep patients safe.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
HOW YOU CAN MAKE A DIFFERENCE
About you
Do you want to spend your working time making a positive difference to the world around you? Are you passionate about supporting the medical and pharmaceutical industries, and many more? Do you care about keeping patients and people safe? If so, then a career with Steris AST as a Team Leader could be a great fit for you.
WORKING PATTERN
- Mon - Fri, 39.5 hours per week (split over a 9-day fortnight)
- Flexible working hours structure: 7am start - 4pm finish (includes 45 mins of break time)
- 9 months' fixed term contract
WHAT YOU WILL DO
- Create Customer quotations, sales orders, invoices and shipping paperwork for orders
- Main point of contact for Customers, ensuring correspondence with customers in a timely and accurate way, via phone, email or Customer meetings inc. technical queries Customers may have.
- Site lead for managing all perspex and alanine irradiations with third party providers (calibrations, radiation response, pre-packing assessment etc with NPL/DTU to generalize, evaluate and make decisions in stressful situations.
STERIS strives to be an Equal Opportunity Employer.
Customer Support Executive employer: STERIS Canada Corporation
At Steris AST, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the medical and pharmaceutical sectors. Our flexible working hours and supportive work culture foster employee growth and well-being, while our commitment to safety and quality ensures that you will be part of a team that truly makes a difference. Join us in a role where your contributions are valued, and enjoy the unique opportunity to develop your skills in a meaningful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Executive
✨Tip Number 1
Network like a pro! Reach out to people in the medical and pharmaceutical industries on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Support roles and practice your answers. We want you to shine when discussing how you can make a positive difference.
✨Tip Number 3
Show off your skills! If you have experience with customer quotations or handling technical queries, be ready to share specific examples. We love hearing about real-life situations where you made an impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who care about keeping patients safe.
We think you need these skills to ace Customer Support Executive
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for supporting the medical and pharmaceutical industries. Share any relevant experiences or motivations that drive you to make a positive difference in people's lives.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills align with the role of Customer Support Executive. We want to see how you can specifically contribute to our mission at Steris AST.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us understand your qualifications quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at STERIS Canada Corporation
✨Know Your Stuff
Make sure you understand the medical and pharmaceutical industries, as well as the specific role of a Customer Support Executive. Brush up on common technical queries that customers might have, so you can demonstrate your knowledge and confidence during the interview.
✨Show Your Passion
Express your enthusiasm for making a positive difference in people's lives. Share personal stories or experiences that highlight your commitment to customer support and safety in the medical field. This will help you connect with the interviewers on a deeper level.
✨Practice Your Communication Skills
Since you'll be the main point of contact for customers, it's crucial to showcase your communication skills. Practice answering common interview questions clearly and concisely, and consider doing mock interviews with friends or family to refine your approach.
✨Prepare for Stressful Situations
The job may involve managing stressful situations, so be ready to discuss how you've handled similar challenges in the past. Think of examples where you successfully navigated difficult customer interactions or made quick decisions under pressure, and share these during your interview.
