At a Glance
- Tasks: Perform maintenance and troubleshooting on healthcare equipment to ensure safety and efficiency.
- Company: Join STERIS, a global leader in healthcare solutions focused on infection prevention.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that creates a healthier world through innovative technology.
- Qualifications: 2 years of relevant experience and strong mechanical/electrical skills required.
- Other info: Dynamic work environment with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
HOW YOU WILL MAKE A DIFFERENCE
About you: Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
WHAT YOU WILL DO
The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country. Perform preventive and corrective maintenance required on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes:
- Disassembling, replacing, or repairing defective parts;
- Rewiring or reassembling as required;
- Troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
Duties include:
- Performing administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
- Using the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
- Developing and maintaining effective, communicative relationships with customers, managers, support functions and the sales organization.
- Maintaining a courteous and professional demeanour when working with customers, contractors, management, and fellow employees.
- Utilizing customer protocols when entering and exiting facilities and abiding by all STERIS and Customer Health & Safety protocols and procedures.
- Providing solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
Other duties as assigned by the Service Manager: The position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.
Required Experience
- Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilise processing units.
- Valid driver’s license required.
Preferred Experience
- Good troubleshooting skills as well as proven organisation attitude.
- Computer literacy with a good standard of education with good oral and written communication.
- Sufficient technical knowledge of the English language.
- Completion of a recognized mechanical, electrical, or electronic technical training scheme.
STERIS strives to be an Equal Opportunity Employer.
Field Service Engineer in City of London employer: STERIS Canada Corporation
Contact Detail:
STERIS Canada Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching STERIS and understanding their mission. Show them how your skills align with their goal of creating a healthier and safer world. Tailor your answers to reflect your passion for customer service and problem-solving.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your mechanical and electrical skills clearly, as well as your experience in troubleshooting and maintenance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the STERIS team and making a difference.
We think you need these skills to ace Field Service Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with our mission of creating a healthier and safer world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and problem-solving, and explain why you’re excited about the opportunity to work with us at STERIS. Let your personality come through!
Showcase Your Technical Skills: Since this role requires strong mechanical and electrical skills, be sure to mention any relevant training or certifications. We love seeing candidates who can demonstrate their technical know-how and troubleshooting abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at STERIS Canada Corporation
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical skills before the interview. Familiarise yourself with STERIS/Cantel product lines and be ready to discuss your experience with preventive and corrective maintenance. This will show that you're not just a good fit for the role, but also genuinely interested in their products.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about times when you solved problems or built relationships with clients. This will demonstrate your ability to maintain a courteous and professional demeanour, which is crucial for STERIS.
✨Be Ready to Troubleshoot
Expect some technical questions or scenarios where you'll need to troubleshoot equipment issues. Brush up on your problem-solving skills and be prepared to walk through your thought process. This will highlight your ability to think on your feet and tackle challenges head-on.
✨Show Your Organisational Skills
The job requires good organisation, so come prepared to discuss how you manage your time and tasks. Share specific examples of how you've maintained tools and parts inventory or completed administrative duties efficiently. This will reassure them that you can handle the responsibilities of the role effectively.